How to Request User Changes in CTP
There can be several different user changes. Examples of some changes (there may be others, this is only an example)
- Name or email address change.
- Responsibility / role change (for example: from a PM to a resource on projects or from an AITR to an Agency Head)
- Read/Write access to a project where someone else is the PM.
Please select which role best applies to you (in your new role if this is a role or agency change). Results below will list the information we need to better assist you.
You selected: AITR, agency head
A CTP administrator will complete account/role change within the application.
Who to notify | User requesting a change should notify their official AITR. |
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Official AITR will send an email to: | The CTP administrator at ctpe1admin@vita.virginia.gov with information indicated below. For CTP AITR: copy the existing/official AITR (if not the AITR sending the email), official agency head, ITIMD consultant, PMD Consultant and customer account manager (CAM) For CTP agency head: copy the existing/official agency head, ITIMD consultant, PMD Consultant and CAM |
Subject line to the CTP administrator should read: | CTP Account Change Request - <insert user role & full name of new user>
(Example: CTP Account Change Request – AITR – FirstName Last Name) |
Name of person submitting request (if different from user) | Full name of requestor |
Contact information of person submitting request (if different from user) | Include email, phone number, and role (i.e., AITR) of requestor |
Name of updated user | Full name of user to be updated |
Describe what is changing | Changing from: Changing to: |
Is this a role change? | Include who had the role prior (if applicable) |
If the new role is that of CTP AITR, verify these items: |
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If the new role is that of CTP agency head, verify these items: |
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You selected: Agency project manager
A CTP administrator will complete account/role change within the application.
Who to notify | User requesting a change should notify the official AITR for their agency. |
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Official AITR will send an email to: | The CTP administrator at ctpe1admin@vita.virginia.gov, copying the ITIMD consultant and project management division (PMD) consultant, with information indicated below. |
Subject line to the CTP administrator should read: | CTP Account Change Request - <insert user role & full name of new user>
(Example: CTP Account Change Request – Project Manager – FirstName Last Name) |
Name of person submitting request (if different from user) | Full name of requestor |
Contact information of person submitting request (if different from user) | Include email, phone number, and role (i.e., AITR) of requestor |
Name of updated user | Full name of user to be updated |
Describe what is changing | Changing from: Changing to: |
Is this a role change? | Include who had the role prior (if applicable) |
Confirm completion of the Commonwealth Project Management Overview Training class and Exam 1, and Exam 2 if not PMP (or include waiver)
(Required to manage projects $250K or greater) |
Example: Commonwealth IT Project Manager Overview Training completed mm/dd/yyyy, and Exam 1 & 2 passed (or, Exam 1 passed, Exam 2 not required, PMP Certified).
Class Schedules can be found here: Commonwealth IT Project Manager Overview Training |
Confirm completion of CTP class for Project Managers
(Required to manage projects $250K or greater) |
Example: CTP Planview E1 for Project Managers completed mm/dd/yyyy.
Class Schedules can be found here: Commonwealth IT Project Manager Overview Training |
You selected: Other
A CTP administrator will complete account/role change within the application.
Who to notify | User requesting a change should notify the official AITR supporting their agency. |
---|---|
Official AITR will send an email to: | The CTP administrator at ctpe1admin@vita.virginia.gov, copying the ITIMD consultant and project management division (PMD) consultant, with information indicated below. |
Subject line to the CTP administrator should read: | CTP Account Change Request - <insert user role & full name of new user>
(Example: CTP Account Change Request – CSRM – FirstName Last Name) |
Name of person submitting request (if different from user) | Full name of requestor |
Contact information of person submitting request (if different from user) | Include email, phone number, and role (i.e., AITR) of requestor |
Name of updated user | Full name of user to be updated |
Describe what is changing | Changing from: Changing to: |
Is this a role change? | Include who had the role prior (if applicable) |