How to Request Deactivation of any user in CTP
Each person that has access to log into CTP consumes a license.
To conserve state resources, as a user no longer needs to access CTP, please notify the CTP administrators to deactivate the license.
please select WHICH ROLE best applies TO YOU. RESULTS BELOW WILL LIST THE INFORMATION WE NEED TO BETTER ASSIST YOU.
You selected: AITR, agency head
A CTP administrator will complete account deactivation within the application.
| Who to notify | The official AITR supporting the user that needs to be deactivated. |
|---|---|
| Official AITR or customer account manager (CAM) sends an email to: | The CTP administrator at ctpe1admin@vita.virginia.gov, copying Information Technology Investment Management Division (ITIMD), PMD Consultant and CAM (if CAM is not the one submitting the request), with information indicated below. |
| Subject line to the CTP administrator should read: | CTP Account Deactivation Request – <insert full name of user to be deactivated>
(Example: CTP Account Deactivation Request – FirstName Last Name) |
| Name of person submitting request | Full name of requestor |
| Contact information of person submitting request | Include email, phone number and role (i.e., AITR) of requestor |
| Name of user to be deactivated | Full name of user to be deactivated |
You selected: Agency project manager
A CTP administrator will complete account deactivation within the application.
| Who to notify | The official AITR supporting the user that needs to be deactivated. |
|---|---|
| Official AITR sends an email to: | The CTP administrator at ctpe1admin@vita.virginia.gov, copying the ITIMD consultant and project management division (PMD) consultant, with information indicated below. |
| Subject line to the CTP administrator should read: | CTP Account Deactivation Request – <insert full name of user to be deactivated>
(Example: CTP Account Deactivation Request – FirstName Last Name) |
| Name of person submitting request | Full name of requestor |
| Contact information of person submitting request | Include email, phone number and role (i.e., AITR) of requestor |
| Name of user to be deactivated | Full name of user to be deactivated |
You selected: Other
A CTP administrator will complete account deactivation within the application.
| Who to notify | The official AITR supporting the user that needs to be deactivated. |
|---|---|
| Official AITR sends an email to: | The CTP administrator at ctpe1admin@vita.virginia.gov, copying the ITIMD consultant and project management division (PMD) consultant, with information indicated below. |
| Subject line to the CTP administrator should read: | CTP Account Deactivation Request – <insert full name of user to be deactivated>
(Example: CTP Account Deactivation Request – FirstName Last Name) |
| Name of person submitting request | Full name of requestor |
| Contact information of person submitting request | Include email, phone number and role (i.e., AITR) of requestor |
| Name of user to be deactivated | Full name of user to be deactivated |