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What's new in procurement?

New training videos to clarify procurement submission and review processes

VITA procurement has developed three training videos to aid our customers in their understanding of the submission requirements and review process for major projects, cloud, and high-risk IT procurements. Each video is approximately eleven minutes in length. The training videos, which cover the topics below, and associated materials are now available on the VITA website:

  • VITA Review Process - Focuses on VITA’s delegated thresholds, the IT governance groups involved in the review process, submission requirements, and process steps for major projects, cloud, and high-risk IT procurements.
  • Cloud Procurements and the Enterprise Cloud Oversight Service (ECOS) Process - Defines cloud-based solutions and lays out the steps in the ECOS process including, the steps to follow for RFPs with cloud-based solutions and how to award a cloud contract with or without an RFP.
  • Performance Measures - Provides insight into drafting clear and distinct performance metrics, enforcement provisions, and remedies, including how they work together to make a strong contract. Also covers examples of compliant and noncompliant performance measures to help our customers when creating their contract performance measures. 

These training videos further VITA’s mission of being a customer focused technology partner by providing exceptional service and resources to support our customers and their business needs.

Learn more and view the videos

Save time and learn valuable information with VITA’s new high-risk solicitations and contracts webpage!

Looking for access to forms for high-risk solicitations and contracts?  Want information on developing performance metrics and enforcement provisions?  Wish you could save some time? If the answer is yes to any of the above, VITA’s  procurement team has you covered. In an effort to better serve our customer agencies, VITA has launched a new webpage to help agencies quickly and easily find answers they are looking for when preparing high-risk solicitations and contracts.

The new webpage includes frequently asked questions and a list of resources, including general information, tools, training videos and information on cloud procurements. These resources walk you through the preparation and review process for high-risk procurements.

Remember! Agencies should email to notify VITA of an upcoming high-risk procurement and to request assistance. We are also available if you have questions or need additional information. 

We invite you to visit the new webpage and look around. The VITA procurement team is excited to support VITA’s vision of being Virginia’s most customer-focused technology partner to you, our customers! 

IT Contingent Labor (ITCL) contract transition

The implementation project to transition to the Commonwealth's new IT contingent labor contract with CAI (Computer Aid, Inc.) remains on track to launch January 1, 2022.  

On Sept. 28, 2021, CAI hosted an agency contract overview webinar in which they provided an overview of the new contract, policy and process changes, key dates and transition tasks.

  • Although CAI is the current provider, there are activities required by agencies with current engagements to transition to the new contract. Transition activities began on Oct. 1, 2021, and will need to be completed prior to Dec. 31, 2021. CAI will be reaching out directly to all agencies with engaged contractors or SOWs to facilitate the transition.
  • Please note: There will be a freeze period from Dec. 1 through Dec. 31, 2021, in which no new staff augmentation or SOW requirements will be released.

The detailed timeline and transition activities are outlined in the presentation provided. Please refer to pages 10 and 11 for the transition timeline. The presentation can be accessed here

The recording of the webinar can be accessed here

Frequently asked questions are addressed here

If there are any questions, please contact VITA supply chain management.    

Contract awarded for IT contingent labor managed services provider

VITA has awarded a contract through a competitive procurement process for managed services provider (MSP) for the state’s IT contingent labor (ITCL) program. The contract has been awarded to Computer Aid, Inc. (CAI).

CAI is the state’s current MSP and has been providing management services to support recruiting and full lifecycle management activities for IT staffing and consulting needs of the Commonwealth for many years.

Although CAI is the current provider, there will still be activities required to transition to the new contract. These activities will be occurring during the second half of 2021 with a target “Go-Live” date of January 1, 2022, for the new contract.  Additional information about the transition timeline and activities will be provided as soon as implementation plans are finalized.

Learn more about the ITCL program

If there are any questions, please contact VITA supply chain management.   

Verizon Wireless Jetpack recall

Verizon Wireless has recalled the Jetpack MH-900L, MH-900LS and MH-900LPP due to reports of some battery issues that can result in fire. Although VITA no longer offers this Jetpack, there have been a number of these units purchased by customers in the past. No other models of the Jetpack are affected by the recall.
VITA is working with Verizon Wireless to determine how many of these Jetpacks are in use by VITA customers. The affected units will be replaced without charge and VITA and Verizon Wireless will communicate the procedure for a replacement once a process is in place. If an agency cannot wait for a replacement an order can be placed through TEBS; however, the agency will incur a charge for devices ordered outside of the recall process. To get a free replacement, agencies will need to wait for the official replacement process. Please note: Model 900 Jetpacks will need to be returned to Verizon Wireless, regardless of whether a replacement product has been acquired.
Verizon Wireless has pushed out an update that reduces the probability that the affected models will overcharge, overheat and cause a fire. Units that have the new update can be identified by a scrolling IMEI number across the screen. Until the units are replaced, if you continue to use the Jetpack 900, unplug it when you are not using it and keep it away from flammable material. If the battery shows signs of swelling do not plug the device in and do not use it.
Additional information will be communicated as soon as it is made available.  If you have additional questions, please email

Wireless services: Virtual/distance learning program

VITA is offering new virtual/distance learning-specific wireless rate plans to VA school systems. The plans provide 4G/LTE high-speed internet access wherever it is available in the Commonwealth and are “unlimited.” The wireless carriers participating are: AT&T, Sprint/T-Mobile and US Cellular. All of the distance learning rate plans include content filtering that is compliant with the Children’s Internet Protection Act (CIPA).

These plans contain more guaranteed high-speed data than normal government plans and were established to provide Virginia schools (primarily K-12) the ability to acquire and distribute wireless devices to students who lack adequate access to the Internet and who need to participate in virtual learning activities. Depending on the wireless carrier, school systems will save more than 50% off of the normal government rate plan. 

View the updated Authority & Delegation policy

Effective July 1, 2020, VITA is raising its standing procurement delegation to $250,000 for information technology goods and services. This step simplifies VITA’s governance requirements by aligning it with VITA’s requirement that all IT investments of $250,000 or more be submitted for CIO approval through the procurement governance review (PGR) process. Delegated authority for both cloud and infrastructure services remains at $0.