Telework Resources

VITA is providing the following resources to assist in agencies getting started with telework.

Start Here

Telework 101 - resources, information and best practices on the VITA service portal for COV employees.
Dept. of Human Resource Mangement (DHRM) Telework Resources - this page provides the following resources:
- Telework Resources for Managers
- Telework Resources for Employees
- Leave and Benefit Information
- Technology Resources for Teleworking
- Updates from the Governor's Office
- Facilities updates

Technology Resources

Tools and Applications That Do Not Require VPN
Microsoft Teams Quick Start Guide
UCaaS Phone Tips for Teleworking
Google Collaboration Tools to Support Teleworking
Screen Sharing with Google Meet and Hangouts
Connecting Your Home Printer
Teleconferencing Options for the Commonwealth
Self-service support links – The resources below walk through routine activities that can be done without the help of VITA Customer Care Center (VCCC).
- To check the status of your existing requests, please visit the VITA service portal.
- For help with passwords, visit "Reset Your Password" or "Register for password self-resets"
- For other "do-it-yourself" tips for common IT issues, please check the VITA support page.
VPN Access Request Form – for additional information regarding tokens and VPN access, please visit the VITA service portal and navigate to the following knowledge base articles for more information:

Links