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Online Customer Forms

Online Customer Forms

VITA's goal is to have all forms be accepted electronically; however, for the time being there are still several that we request you submit as hardcopy with a signature as noted below.

Electronic submission: Upon completion of the entry of information, click "Submit". The next screen will provide an acknowledgement that your request has been accepted by our system. For your records an email copy of your submission will be sent to the email address you provided in the form.

Hardcopy submission: Hardcopy forms will have an Agency Authorization section at the bottom that includes instructions on where to send the form. Upon completion of the entry of information, click "Format to Print." The next screen will provide a presentation of the form with your data included. Print this off as you would any Web page, execute the authorization, and send the form to VITA. For your records an email copy of your submission will be sent to the email address you provided in the form.

Commonwealth Security & Risk Management

Operations Security

COV Account Request - COV account-with email address, COV account rights, distribution list, shared email inbox, COV folder, zz/aa account, service account, non-COV GAL contact, shared Outlook calendar, Outlook conference room listing

Service Requests:

Firewall Exemption Letter

Firewall Account Request - VITA03-005

Firewall Rules Request - VITA03-004

Information Security Access Agreement - VITA-ISAA

Logon ID Request – IBM Mainframe - VITA03-001

Network Access Form - Firewall Rule Requests for Localities (instruction sheet available)

Special Privilege Form - VITA_SP

Supply Chain Management

Telecommunications

Billing Requests:

Telecommunications Billing Request: Billing Account Request - ACTREQv2

Telecommunications Billing Request: Billing Contact/Coordinator Change - VITATBR-BCCC

Telecommunications Billing Request: Billing Questions - VITATBR-TBQ

ISDN Configuration Set Sheets:

AT&T ISDN 10

AT&T ISDN 6504

AT&T ISDN 6508T

AT&T ISDN 7506

FUJITSU 1050

FUJITSU 2000

FUJITSU 2100

FUJITSU 9924

ISDN 8503T

ISDN 8510T

Tone Commander 6210

Tone Commander 6220

Service Requests:

Telecommunications Service Request - TSRv2:  Form disabled. Please use TEBS for telecommunication service requests.