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COV ITRM Glossary

P

Pilot

Definition

(Context: Technology Management)


1.  A pilot or trial is a test of the full production system against a subset of the general intended audience, in order to get a better understanding of how the product will be used, and to refine it.

2.  Pilots are reduced/ limited scope deployments in a Production environment.

3.  Pilots are often used as the first stage of a new policy or service rollout, and are the more accepted norm in government. Rather than a test or experiment, they are a ‘live’ activity, usually with a small group of real users or citizens receiving the new service. 
Pilots should be used when you believe you have an effective solution and are looking to iron out the creases and understand how it works in reality. By offering a partially implemented concept to a limited population, it is possible to see what actually happens. This is useful when preparing to scale a solution to a wider group. Pilots, however, are ultimately measured by success or failure, and there is usually only room to make minor tweaks.


Reference:

3.  Proof of concept, prototype, pilot, MVP – what’s in a name? | Nesta


See Also:

1.  Agile development;  Proof of Concept (PoC);  Production;  Prototype

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