Website Solutions
VITA offers several options for website solutions to agencies across the Commonwealth. These include eGov services with select vendors, cloud approved web content management systems on contract, and free to agency tools, like SiteImprove, Elasticsearch and Smartling.
No-Cost Services Available to Agencies
Work with the Web Solutions Manager to help assist your agency with selecting an approved vendor to develop and maintain websites and provides oversight to ensure approved vendors are delivering secure websites and consistently providing website services. The web solutions advisor will assist in determining the next steps and how to use the new statewide contracts to select appropriate suppliers.
Review the web solutions service benefits and partnership overview and frequently asked questions. When you are ready to get started, visit the VITA service catalog and complete the online form.
The required branding bar provides a unified branding for all state agency websites.
The branding bar is available for download at https://www.developer.virginia.gov/commonwealth-branding-bar/.
VITA offers informative web and accessibility training seminars. Below are a few examples of training topics.
- Section 508
- ADA Title II
- User Testing
- Accessibility and why it's important
Please visit developer.virginia.gov for past sessions. For questions, assistance or to inquire about upcoming seminars please contact Michelle Pinsky.
Please Note: Guidance from VITA related to HB2541 legislation is expected to be issued by December 2025.
To address digital accessibility concerns, receive agency digital or procurement accessibility training, clarification on VITA's accessibility guidance, please contact the Accessibility SME or review the EA Solutions Web Systems Standard
VITA offers a free tool to assist with usability testing. Gather user research by observing test participants as they interact with a website, app, or user interface to achieve a goal or specified task. This allows your web development and communications teams to examine their product’s functionality and intuitiveness based on user actions and responses.
To get started, reach out to Anna Hall or Michelle Pinsky.
Agencies now have access to this powerful enterprise tool to assess current website content for accessibility and other best practices.
Request access through the VITA Service Center's website software request form.
Elasticsearch is a distributed, open-source search and analytics engine. See what your users are searching for and help them get there with the ability to customize search algorithms. Elasticsearch would replace free Google search on your website.
Ready to get started or want a demo? Email Michael Saunders
Smartling is a cloud-based Software Service that supports management and automation of translation and localization projects.
For Smartling Support contact:
support@smartling.com
CAPTCHA, which stands for Completely Automated Public Turing test to tell Computers and Humans Apart, is a security measure used to differentiate between human users and automated bots. As required by the EA Solutions Web Systems Standard, usage of a CAPTCHA is required for all online forms on COV websites.
reCAPTCHA, offered by Google is an advanced version of CAPTCHA that offers over 1 million monthly assessments vs free versions. To get started contact nperez@thundercattech.com
Website Resources
For more information on website accessibility, web standards, training and tools please visit www.developer.virginia.gov
Web CMS Contracts
VITA offers three web content management systems (CMS) on contract. These vendors provide the following offerings:
- Choice of CMS
- Cloud hosting
- Advanced security options
- Design and migration services
- COV Grade approved
- CMS platform training
Adobe Experience Manager
Offered by Triad Technology Partners, Llc
Adobe Experience Manager (AEM) is a comprehensive content management system (CMS) that offers various functionalities for managing and delivering digital experiences.
VITA Contract Number: VA-220217-TTP
Drupal
Offered by Forum One
Drupal CMS is a powerful, flexible, and open-source content management system (CMS) that allows users to build and manage websites, applications, and other digital experiences.
VITA Contract Number: VA-220217-FO
TerminalFour
Digital Experience & Development Platform
Get used to creative, accessible, and responsive websites, packed with leading-edge technologies and strategies with our user-friendly web CMS and digital engagement system.
VITA Contract Number: VA-220217-TFI
eGov Contracts
VITA retains responsibility for infrastructure governance and is reviewing all hosting requirements and requests for alternatives to the infrastructure provided by the VITA infrastructure services, to include reviewing executive branch agency requests to use the contracts for citizen-facing website/application services.
Visit the eGov Hosting Request Process for information on this service.
Awarded Suppliers
VITA has awarded contracts to multiple suppliers for the Commonwealth's electronic government (eGov) websites/applications and supporting services after a competitive procurement process. Awards were made to the following suppliers:
- AIS Network (AISN, 3SixtyHoldings dba AIS Network), VA-190906-AISN
- SiteVision, VA-190906-STVN
- Virginia Interactive, VA-190906-VIPN
All Virginia public bodies, including state agencies, universities, school systems and localities, can use these eGov contracts. The solution provides for services supporting citizen-facing websites/applications, to include design, development, hosting, operations/ maintenance, full life cycle support and payment processing services. All services must be directly associated with the specific site or application being developed and managed by the supplier. These contracts are available for the procurement of services as part of an entire supplier-provisioned citizen-facing web site/application solution; but may not be used for the procurement of separate independent services.
Individual services for web design/development and operations/maintenance (O&M) are available through VITA's IT contingent labor contract with Computer Aid, Inc. (CAI).
Questions? Contact Us!
| eGov & Technical Advisement | Web Accessibility & Training | CMS Contracts | Web Tools & Branding Bar |
|---|---|---|---|
| Manny Liban | Michelle Pinsky | Vicki Mallonee | developer.vita.virginia.gov |
| Web Services Manager | Accessibility SME | Manager, Enterprise Web Solutions | www.developer.virginia.gov |