Non-Catalog Services

Some VITA services cannot be requested in the service catalog. These include items ordered in Virginia's e-procurement solution, eVA, services available from statewide IT contracts and selected telecommunications services ordered via VITA's TEBS system. Each of these sources offers different choices and has a unique method for ordering.

All public bodies can use VITA’s statewide contracts, as long as the solicitation or contract permits it. These IT contracts offer significant benefits, including access to competitive pricing through aggregated demand, saving time by eliminating the need for bidding, and immediate availability of ready-to-use IT and telecommunications contracts. Additionally, users can search VITA’s contract repository to explore available products and services offered. Find out more at Statewide Contracts.

The telecommunications expense (management) and billing solution (TEBS) system should be used to order telecommunications services which are not included in the Service Catalog, including those offered through the VITAnet contracts. TEBS supports VITA's role as a reseller of wire-line and wireless services, and enables it to offer a wide array of services and products. Visit the TEBS page.

VITA is in the process of launching the new, improved next generation telecommunications expense management system (NextGen TEMS). The NextGen TEMS will replace the existing telecommunications expense billing system (TEBS) and provide essential improvements to our telecommunications services. Visit the TEMS page.

Access and submit online customer forms for account setups, service requests, and other mainframe service requirements. View the Mainframe Services page.