TEBS

The TEBS system is available for historical reference only. No new orders should be submitted here. Customer access is no longer available. If you need to request historical invoices or data, please contact billing@vita.virginia.gov.

VITA is accepting new telecommunications orders and new user requests through the newly launched  telecommunications expense management system (TEMS) platform. 

TEBS overview and details

The telecommunications expense (management) and billing solution (TEBS) system should be used by non-executive branch state agencies and other public bodies to order telecommunications services, and by all VITA customers to order telecommunications services which are not provided through the IT Infrastructure Services Program (e.g., those not included in the Service Catalog). TEBS supports VITA's role as a reseller of wire-line and wireless services, and enables it to offer a wide array of services and products. VITA provides added-value to over 800 state and locality customers within the Commonwealth of Virginia in such areas as:

• Procurement and management of state-wide telecommunications contracts to include the services and products requested by customers, and negotiation of the best possible pricing.
• Ordering and provisioning
• Asset inventory and asset management
• Usage management (validation and optimization)
• Vendor invoice management (carrier invoice receipt and reconciliation, VITA-carrier dispute resolution, accounts payable and VITA cost allocations)
• Customer support
• Consolidated rebilling to customers (accounts receivable, customer billing and customer- VITA dispute resolution)