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Quality
(Context: )
Definition
A composite of attributes (including performance features and characteristics) of the product, process, or service required to satisfy the need for which the project is undertaken.
Quality Assurance (QA)
(Context: )
Definition
- The process of evaluating overall project performance on a regular basis to provide confidence that the project will satisfy the relevant quality standards.
- The organizational unit that is assigned responsibility for quality assurance.
Quality Control (QC)
(Context: )
Definition
- The process of monitoring specific project results to determine if they comply with relevant quality standards and identifying ways to eliminate causes of unsatisfactory performance.
- The organizational unit that is assigned responsibility for quality control.
Quality Management
(Context: )
Definition
A collection of quality policies, plans, procedures, specifications, and requirements is attained through quality assurance (managerial) and quality control (technical).
Quality of Service
(Context: )
Definition
- Reliable message delivery (no messages are lost in case of system failure).
- Guaranteed message delivery (messages are delivered within a defined time limit, even in the case of network or system unavailability).
- Assured message delivery (messages are delivered at most once).
Quality of Service (QoS)
(Context: )
Definition
The performance of a network service such as throughput, delay, and priority. Some protocols allow packets or streams to include QoS requirements (e.g., ATM).
Quality Planning
(Context: )
Definition
The process of identifying which quality standards are relevant to the project and determining how to satisfy them. The process of monitoring specific project results to determine if they comply with relevant quality standards and identifying ways to eliminate causes of unsatisfactory performance.
PMBOK