Who's my contact?

Please note: Commonwealth technology strategic partners (CTSPs) were formerly known as customer account managers (CAMs). Their title and role changed effective March 2, 2026.

Looking for Higher Education, out of scope, or locality contacts?

Find your contact list below.

Higher Education

Type Name Email Phone
CTSP Marcy Thornhill marcy.thornhill@vita.virginia.gov  804-814-4284
BRM Bob Norbeck robert.l.norbeck@saic.com 540-223-5123
PMD Patty Samuels patty.samuels@vita.virginia.gov 804-402-1252
EA Alex Nygren alex.nygren@vita.virginia.gov 804-510-7262
ITIM Garry Whelan garry.whelan@vita.virginia.gov 804-933-4821

Out of Scope Agencies and Localities

Type Name Email Phone
CTSP Stephen Baldwin stephen.baldwin@vita.virginia.gov 804-814-4284
BRM Qiana Foote qiana.c.foote@saic.com 703-676-8306
EA Robert Kowalke robert.kowalke@vita.virginia.gov 804-510-7080

Quick guide

CTSP
Commonwealth Technology Strategic Partner
Jen Morano, Manager of Customer Relationships,  Rex Pyle, Manager of Customer Relationships
BRM
Business Relationship Manager (SAIC)
Qiana Foote, Business Relationship Management Director / Lead BRM
PMD
Project Management Division
ITIMD
Information Technology Investment Management Division
EA
Enterprise Architect