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Service Guidance

Customer Resources

VITA's Customer Solutions and Support (CSS) division has developed a service guidance section as a resource for our customers to use when seeking additional information regarding services, processes and/or policies.

The information provided in this section will grow and evolve. We encourage, and welcome, you to submit suggestions and feedback to the VITAOneStop mailbox. VITA's CSS team will develop guidance and solutions for customers to view here.


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VITA provides content in several formats that require software in addition to your browser to view. If you have problems accessing a file on this site, links to the needed software are below. All required software products (except the non-trial version of WinZip) are free to use.

Word Viewer (.doc) | Adobe Acrobat Reader (.pdf) | Excel Viewer (.xls) | PowerPoint Viewer (.ppt) | WinZip (.zip) | Windows Media Player (.wmv)

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