Announcements

Locality Mainframe Access

Guidance for Virginia commonwealth localities, non-executive agencies and departments to access the Department of Motor Vehicles (DMV), Virginia Employment Commission (VEC), and Department of Social Services (DSS) on the VITA mainframe. 

Locality and Out -of -Scope Agency Mainframe Access Instructions (pdf)
Mainframe Services & Operations
Dec. 30, 2019

The following two forms are for locality and out-of-scope agencies to manage continuing mainframe access:

Network Access Form: This form is for localities and out-of-scope agencies to request COV network access through the firewall security team to connect to the mainframe.

Mainframe Access Coordinator (MAC): This form is for localities and out-of-scope agencies to submit new names or update their mainframe access coordinator (MAC) appointees.


Virtual server Windows or Linux forms: Name updates

The following form names have been updated:

  • New form name: "Virtual server Windows or Linux at agency data center - new or modify." The old form name was "Virtual Server at Agency Datacenter - New or Modify."
  • New form name: "Virtual server Windows or Linux at agency data center - new or modify." The old form name was "Virtual Server at Agency Datacenter - New or Modify."
  • New form name is "Virtual server Windows or Linux at central data center - new." The old form name was "Virtual Server at Central Datacenter - NEW.”
  • New form name is "Network-attached storage (NAS) at central data center - new." The old form name was "Network Attached Storage.”
  • New form name is "Virtual server Windows or Linux at central data center - modify." The old form name was "Virtual Server at Central Datacenter - MODIFY”

Find the new forms in the "Server Services" section of the service catalog.


Multi-factor authentication (MFA) token request form updates

  • A new form is available to request new multi-factor authentication (MFA) tokens.
  • A new form is available to request a hard multi-factor authentication (MFA) token be assigned to a user or reassigned to a new user.
  • A new form is available to request a multi-factor authentication (MFA) token be revoked from a user.
  • A new form is available to request a bulk order of hard multi-factor authentication (MFA) tokens. Bulk orders are for customer-maintained inventories at customer sites.

Tokens are used to provide multi-factor authentication (MFA) for access to the enterprise environment. Find the new multi-factor authentication (MFA) token form in the “COV Account Request” section of the service catalog.

Catalog Services Descriptions

The Service Catalog includes IT infrastructure, account request and management, security, and selected enterprise services, organized by service category. If you don't have direct access to the Service Catalog, you can view, print or download the full FY20 Catalog Services List for a short description of each service.

The current service categories are shown below. Each category will contain one or more VITA services. Brief category descriptions and additional information have been provided for each item.