IT Contingent Labor

IT Contingent Labor Program

The Commonwealth's IT Contingent Labor Program provides quick access to quality IT labor resources whether the need is for skills to assist an initiative or whether the need is for a supplier to deliver a fixed price result. VITA has contracted with Computer Aid, Inc. to develop a robust subcontractor network and oversee the life-cycle of services: engagement, ongoing management and retirement. Competition among subcontractors is one of the key methods to ensure the best resources at reasonable market rates while providing agencies the skills they need.

Learn more about the Managed Service Provider (MSP) program and benefits.

What kinds of services are available under this contract?

The Staff Augmentation portion of the program provides IT resources at hourly market rates based on region, job classification, experience and type of technology. Through an open subcontractor network CAI competes the agency's request, providing screened qualified candidates within four days. The program is designed to provide temporary contractors to perform IT work for a defined period of time where the contractor's work is directed or managed by the hiring agency.

The SOW portion of the program provides access to deliverables based work. Multiple subcontractors are available in 15 IT categories; the subcontractors are pre-qualified based on project experience and financial capability. CAI competes the agency's project requirements with the subcontractors qualified in that category. This program is designed to provide access to a broad range of IT project based work at fixed price, based on defined deliverables and timelines where the supplier directs the performance of the work.

Who can use it?

Any public body including universities, school systems and localities may use the contract.

Which program fits my need?

Staff Augmentation (Contractors) Statement of Work
Paid by the hour Paid by acceptable deliverable or milestone
Agency seeks access IT skills to augment resources of agency Agency seeks a supplier to complete a project or initiative
Work is defined by the agency without supplier commitment to completion of deliverable or project Formal Statement of Work is created that captures the activities, deliverables and timeline that a supplier will provide.

I need an IT Contractor, how do I use the program?

CAI assists agencies with the classification of the contractor job classification based on the agencies needed skills and requirements. Utilizing the Web-based management system (PeopleClick), CAI distributes the request to the subcontractors. Agencies are provided the top 3-5 candidates within four days.

What isn't included in this program?

Some examples of items that are NOT included in the program are:

  • Projects or initiatives that total greater than $2,000,000.
  • Software licensing
  • Hardware and hardware maintenance
  • Non-IT staff augmentation

I need a supplier to perform a small project or initiative, how do I use the program?

CAI assists agencies with documenting their requirements utilizing a template Statement of Requirements (SOR). Through their PeopleClick system CAI distributes agency requirements to the pre-qualified subcontractors based on the work category and project size tier. Subcontractor's responses are provided to agencies and agencies select subcontractor. CAI completes a Statement of Work (SOW) agreement outlining the deliverables and timelines with the agency and CAI engages the subcontractor.

The IV&V SOR template has been designed specifically for requesting IV&V services. Below is the IV&V SOR Template and the 3 attachments required for IV&V engagements that are noted in the SOR template.

What isn't included in this program?

Some examples of items that are NOT included in the program are:

  • Projects or initiatives that total greater than $2,000,000.
  • Software licensing
  • Hardware and hardware maintenance
  • Non-IT staff augmentation

Exceptions

In the past there have been situations where the underlying prevailing labor rates have changed, a new category of IT skills was needed or where any agency needed work performed that could only be done by a specific resource. The program addresses these situations through an exception to the normal competitive process. The criteria and approval process is outlined in the procedures and the exception request form.

Who can I contact for help?

Staff augmentation requests:
Patricia H. Bowler, Senior Account Manager
Computer Aid, Inc.
(804) 288-4246
patricia_bowler@compaid.com 

Statement of Work requests:
Christy Butcher, Senior Account Manager
Computer Aid, Inc.
(804) 288-4320
Christy_Butcher@compaid.com 

Questions about training, PeopleClick system information, or operational concerns, please contact:
Computer Aid, Inc. Help Desk
(800) 635-5138

Agency information about the program:
Susan Woolley, Program Manager
(804) 416-6015
ITtemporaryresources@vita.virginia.gov 

Supplier information about the program can be obtained through the Supplier Portal.

The contract is available for review here.