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VITA Services Fair Program

Schedule subject to change

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8:30 a.m.
Master of Ceremonies - Demetrias Rodgers, Deputy Chief Operating Officer, VITA

Demetrias Rodgers is the Deputy Chief Operating Officer for the Virginia Information Technologies Agency (VITA). He is an IT professional with over 18 years’ experience in diverse aspects of IT operations, IT project and IT service portfolio management for both premise based and cloud environments. Demetrias leads various teams responsible for platform operations and enterprise services as well as being responsible for the oversight and governance of all cloud based services for the Commonwealth of Virginia. Demetrias joined VITA in 2016 where he immediately wrote the third party use policy for allowing for third party hosted solutions to be used within the Commonwealth which cleared the way for the introduction of cloud services in Virginia. He is an outstanding leader and an expert at implementing processes that improve efficiency; accomplished in all areas of information technology with keen ability to identify, build and maintain business relationships.

8:35 a.m.
Welcome - Nelson Moe, Chief Information Officer of the Commonwealth

CIO Nelson Moe leads a 200-person organization responsible for oversight of an information technology (IT) portfolio worth $750 million in infrastructure services, IT procurements, cybersecurity and enterprise architecture. Nelson Moe serves as the Commonwealth’s chief IT procurement authority, responsible for enterprise-wide request for proposals and contracts for IT infrastructure and applications. The CIO and VITA serve 65 state agencies, 55,000 Commonwealth employees and 8.6 million Virginian residents.

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View opening remarks (YouTube)

8:40 a.m.
Opening remarks - Jon Ozovek, Chief Operating Officer, VITA

Jonathan Xavier Ozovek is the Chief Operating Officer (COO) of the Virginia Information Technologies Agency (VITA) for the Commonwealth of Virginia.  He became VITA’s first COO on August 10, 2019.  As VITA’s COO, he leads enterprise IT services, service delivery, operations, supply chain management, customer success, investment governance, project management and finance.  

Prior to coming to the Commonwealth, Jonathan has extensive experience in the private sector across the healthcare, consulting, financial services, and technology verticals and across the globe. This experience has been across nimble technology startup companies to industry leaders such as PricewaterhouseCoopers (PwC), Johnson and Johnson, Becton Dickinson, Siemens Healthcare and Citibank. He specializes as a turnaround and transformation executive with a proprietary methodology that delivers measurable outcomes rapidly. This methodology has delivered quantifiable top and bottom line improvements ranging from $8 million to $200 million within a range of one to two years.  

In addition, Jonathan has a penchant for research, development and innovation with a specialty in artificial intelligence, predictive analytics, and machine learning. He has designed and developed systems ranging from a predictive commodity trading system, a medical device research and development Enterprise Program Management (EPM) system, and a cutting-edge last mile logistics platform and SaaS solution.

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9 a.m.
Keynote - Doug Robinson, Executive Director, NASCIO

Doug Robinson is an experienced national association leader and senior executive with a demonstrated history of working in the non-profit, state government and higher education sectors. He is a recognized national expert representing state officials, information technology policy issues, priorities and trends in state government IT. Doug possesses strong business development and is a professional skilled in relationship management, public policy, enterprise architecture and cybersecurity. He is a frequent speaker, panelist, author and member of several national advisory boards and committees.

At the beginning of each year, NASCIO forecast state and local government technology landscape trends for the coming year. Doug will share the strategic and management trends across the states. Current and post pandemic priorities, digital services and government, IT modernization and cyber risks are just a few of the areas that will be shared at the VITA services fair.

Watch Doug Robinson's keynote (YouTube)

9:35 a.m.
Featured service spotlight: Messaging - Vernard Brown, service owner, VITA

Vernard Brown is the service owner for messaging and enterprise directory services within VITA’s Enterprise Technology Services & Solutions directorate. He has been with Virginia Information Technologies Agency since its inception in 2004. Before moving to his current area of responsibility in January 2020, Vernard was the service owner for end-user, and print and imaging services. NTT Data will be the third supplier he has onboarded into the enterprise platform and the fifth supplier he has managed overall. Throughout his career at VITA, Vernard has been able to successfully identify and implement service improvements in the areas he has overseen and has consistently ensured services related to end users have been met as outlined in the supplier service contracts.

Vernard is an accomplished service manager with in-depth experience in all aspects of managing supplier services. His proven ability to reduce internal expenses and increase value by streamlining the deliverance of technology related services is well documented. Leveraging over two decades of information technology related management experience, Vernard is well versed in both strategic and tactical service planning and execution.

This service spotlight joint discussion, with NTT Data, will dive into VITA's governing the implementation and effectiveness of a 60 thousand seat end-user IT environment. This environment consists of 60 plus executive branch agencies. The $2 billion public-private partnership's primary goal is to bring and keep the Commonwealth government's IT infrastructure at the forefront of technology in order to ensure Virginia citizen's receive services as effectively and cost efficiently as possible. 

View Service Spotlight: Messaging presentation (YouTube)

10:30 a.m.
Breakout sessions (choose one)
Track 1Track 2Track 3Track 4

Cloud services

Rob Tharp, Cloud Services service owner, VITA

The cloud services catalog is intended to support agencies' rapidly changing requirements as they support the ever increasing technological demands of their constituents.

View Cloud Services presentation



Jeffrey Scheich, Application Integration Services service owner, VITA

Application Integration Services (AIS) are services that enable customers to optimize and integrate digital government applications. Agency applications benefit from enterprise services supported by a dedicated team with strong expertise in many areas.  

View AIS Service presentation


Matt Segreto, VITA Enterprise Services Engineer, and Robert Schendle, Customer Success Architect, DocuSign

VITA ePen is an electronic signature (e-signature) that will allow agencies to add branding and securely obtain signatures on electronic documents.

View ePen Service presentation

Watch the ePen breakout session recording (YouTube)

Watch the ePen demonstration (YouTube)

Box content management

Muhammed Bajwa and Joshua Martinez, Incapsulate

Box content management is a cloud-based, user-centric platform used to access and share digital content.

View Box Service presentation

Watch the Box services demonstration (YouTube)

11:05 a.m.
Breakout sessions (choose one)
Track 1Track 2Track 3

Voice and Data Services

David Williams, Data Network service owner, VITA, and Mark Belzile, Verizon

This session will introduce three new services; SD-WAN, wireless WAN access and digital customer experience.

View Voice and Data Services presentation

Robotic Process Automation (RPA)

Jeremy Johnson, WIZE Solutions

Robotic process automation (RPA) is a service used for software applications that partially or fully automate human activities that are rule-based, manual and repetitive.

View RPA Service presentation

Watch the RPA demonstration (YouTube)

Future Cyber Recovery

Nik Simpson, VP Analyst, Gartner

This break out session will share best practices to protect and recover against successful ransomware attacks, examples of ransom requests to governments, the real risks from a ransomware attack and describe cyber resiliency and recovery practices from a ransomware attack.

View Future Cyber Recovery presentation 


11:45 a.m.
Closing remarks - Grindly Johnson, Secretary of Administration, Commonwealth of Virginia 

Grindly Johnson currently oversees the Compensation Board, the Department of Elections, the Department of General Services, the Department of Human Resource Management, the Virginia Information Technologies Agency and the Office of the Chief Data Officer.

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View closing remarks (YouTube)