Service Lead: Raymond Waters

Leverage your organization's business insight, collaboration and decision-making with Workplace Collaboration Services featuring Microsoft SharePoint Online.

Virginia Information Technologies Agency (VITA) offers Workplace Collaboration Services (WCS) featuring Microsoft SharePoint Online, a web-based collaboration system that provides a single integrated location where employees can efficiently collaborate, find organizational resources, manage content and workflows, and leverage business insight to make better-informed decisions.

WCS improves worker efficiency while reducing IT overhead by providing a standardized and scalable collaboration service for agencies to address the business and productivity needs of COV information workers.  The service can address the following benefits for customers:

  • Store, edit, and archive documents within the same file structure with multiple participants
  • Organize and manage content in libraries and lists with metadata, records management, and retention policies
  • Configure online web pages to present varying types of information in a cohesive view
  • Automate business processes with alerts and workflows
  • Search features provide the ability to engage employees, partners and customers in an effective manner
  • Access intranets, team sites and content with the SharePoint mobile app for Android™, iOS®, and Windows and OneDrive mobile apps for Android, iOS and Windows
  • Collaboration increases among work groups
  • Tighter integration with other Microsoft products helps to solve business problems
  • File shares are eliminated for information sharing
  • A common method and set techniques are utilized for managing information
  • Time and resource inefficiencies are avoided through centralized content management

The WCS Team provides a unified, centrally governed approach to the SharePoint environment.

For security compliance, all data using Microsoft SharePoint Online is encrypted at rest and in transit.  WCS SharePoint has been evaluated and approved to store sensitive data. Storing of personal identification information, medical information or federal tax data will require the customer to complete and submit a "Data Classification Document" to the Service Lead.

Services within the offering:

WCS Base Service
The Base service includes hosting of agency SharePoint solutions including initial portal and site collection templates. The agency is responsible for all administration and support of agency site collections.

WCS Full Service
The Full service includes Base service features along with support and administration of site collections with resources provided by VITA.

Note:  If base service is selected, then all users will receive base services only. If full service is selected, then all users will receive full services.

WCS Migration (Optional)
Migration services are available for new customers interested in migrating content of existing SharePoint sites into the VITA Service Offering.

WCS Training (Optional)
Optional training is available new and existing customers. 

Product List