Security Incident Management: Limited Service

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Price: No Cost

Unit of Measure: Usage Based

Pricing Type: No Charge

Billing Cycle: N/A

Service Lead: Bob Baskette


The Limited Service offering is available to those agencies and local governments that are not in-scope to the VITA/Northrop Grumman IT Partnership and its contract, the Comprehensive Infrastructure Agreement (CIA). The CSRM Incident Management team investigates the incidents, analyzes the findings and provides advice and guidance on how to remediate the situation.  The CSRM Incident Management Team does not go on-site to assist with remediation efforts.

The Commonwealth Security and Risk Management (CSRM) Incident Management Team provides Incident Management services to state agencies, localities and higher education.

There are two options with this service: 

  • Security Incident Management: Full Service -
    The Full Service Offering is available to executive branch agencies.
  • Security Incident Management: Limited Service - 
    A Limited Service Offering is available to non-executive branch agencies, local governments and higher education.

How to Order

The Security Incident Management - Full Service offering is available free of charge to state agencies, localities and higher education. 

Contact information for the customer's Information Security Office (ISO) should be sent to Commonwealth to get signed up. This will also put the ISO on the contact list for the ISOAG mailings (meeting notes, security notices, etc).    

For more information or to request service, please contact: 
Bob Baskette
Commonwealth Security and Risk Management 
Virginia Information Technologies Agency 
(804) 416-6038

Need help?

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