Price: No Cost
Unit of Measure: Usage Based
Pricing Type: No Charge
Billing Cycle: N/A
Service Lead: Jason Howze Jason.Howze@vita.virginia.gov
This CSRM service arbitrates security determinations made by the IT Partnership when customers request escalation. This role researches decisions and historical information, customer information, and the ITP Procedures Manual. This role Communicates with ITP representatives and customers, makes recommendations for changes to procedures, determines human error factors and follow-up, and adjudicates issues based on COV Security Policy.
For more information or to place an order, please contact:
Office: Security Services
Send VITA Onestop an email: firstname.lastname@example.org to collaborate or handle your order.