12/15/2018 - Changes to Ordering Methods for VITA Services

VITA services -- including account requests and changes -- can now be ordered from the VITA Service Catalog, found in the new service portal. Most VITA customers will be able to go the portal, find the services they wish to request in the catalog, and then place their order using the automated form. (Links are also provided for those non-catalog services that will continue to be ordered via TEBSeVA or off of statewide contracts). VITA customers without Commonwealth of Virginia (COV) accounts (including some local government customers)* or customers who are unable to gain access to the portal, may order services and request accounts by sending an e-mail to the VITA Customer Care Center (VCCC, or service desk). Instructions for ordering are provided on each page of this catalog. Please do not use the old forms for placing service requests unless asked to do so by the VCCC.

*If you are uncertain as to whether you have a COV account, start by trying to access the portal. If you are unable to do so, then use the email-to-the-VCCC method.

5/22/2018 - New Service: Workplace Collaboration Services (WCS) featuring Microsoft SharePoint Online, a web-based collaboration system that provides a single integrated location where employees can efficiently collaborate, find organizational resources, manage content and workflows, and leverage business insight to make better-informed decisions. This service will be available for ordering, June 1st.

For more information please visit: Workplace Collaboration Services

03/26/18 - New Service: Messaging Services provide agencies with everything related to email and mailboxes. It includes handheld services, instant messaging, COV network access and Domain Name Services (DNS).

Messaging services includes the following services:
Messaging Mailbox-Email, Virtru Email Encryption, Google Vault, Enterprise Handheld Service (Google MDM), ESNA Fax to Email, ESNA Voicemail to Email, Hosted Mail Archiving (Veritas), Instant Messaging (Google Hangouts), Airwatch MAM/Secure Browser.

For more information please visit: Messaging Services

VITA's Services