VITA equips and empowers Virginia's executive branch in IT infrastructure, cybersecurity, governance and procurement services. We drive critical business connections between Virginians and their government. VITA connects, protects and innovates for Virginia's technological future.
Discover Technology Services
VITA offers a variety of IT services and products to Commonwealth and local governmental agencies and entities. The VITA service catalog contains descriptions, pricing, and service-specific ordering information for IT infrastructure, security and selected enterprise services to best serve Virginians.
About Information Security
VITA's security team prides itself with protecting Virginia’s data and providing a safe, secure technology environment that ensures state agencies can accomplish their respective missions. The team develops and manages an ever-changing portfolio of tools and processes designed to secure Commonwealth data and systems.
About Policy & Governance
VITA’s role is to lead the strategic direction of technology use in the Commonwealth. VITA facilitates development and provides oversight to ensure IT resources are used and appropriately managed within enterprise projects and procurements in support of agency business objectives.
VITA's supply chain management group is the Commonwealth's information technology procurement and sourcing hub. The team strives to consolidate and leverage the Commonwealth's buying power to develop value-driven IT contracts that benefit agencies and Virginians.
Get IT Support
The VITA Customer Care Center (VCCC) is available 24 hours a day, seven days a week to provide Commonwealth customers technical support and answer questions. Connect directly or use a do-it-yourself tool to reset a password or open a service ticket.
If you have a COV account, visit the VITA Service Portal to check on the status of your service ticket, order catalog services or report an issue.
The following templates are available as a guideline for agencies to develop their IT security policies.
VITA Security Baseline Configurations (Hardening Standards)
Business Impact Analysis Policy Template
Emergency Response Damage Assessment Procedure Template
Emergency Response Employee Communications Procedure Template
Enterprise Background Check Policy Template
Information Resource Acceptable Use Policy Template
Information Security Incident Reporting Procedure Template
Information Security Incident Response Procedure Template
Information Security Program Policy Template
Information Security Roles and Responsibilities Policy Template
IT Configuration Management Policy Template
IT Contingency Planning Policy Template
Identification and Authentication Policy Template
IT Incident Response Policy Template
IT Media Protection Policy Template
IT Personnel Security Policy Template
IT Risk Assessment Policy Template
IT Security Assessment and Authorization Policy Template
IT Security Audit, Monitoring and Logging Policy Template
IT Security Exception and Exemptions Policy Template
IT Systems and Communications Encryption Policy Template
IT System and Communications Protection Policy Template
IT System and Data Classification Policy Template
IT System and Information Integrity Policy Template
IT System and Services Acquisition Policy Template
IT System Maintenance Policy Template
IT System Security Planning Policy Template
IT System Logical Access Controls Policy Template
Mobile Device Access Controls Policy Template
Physical Environmental Protection Policy Template
Remote and Wireless Access Controls Policy Template
Security Awareness and Training Policy Template
SS Disaster Recovery Staffing Policy Template