These educational webinars are intended to help localities face upcoming challenges and opportunities. Please see the schedule below for a listing of upcoming webinars. 

Upcoming 2020 Webinars

Topic: Getting Your GIS Data from Here to There: Processes and Best Practices for Extract, Transform and Load (ETL) 

Description: During the fall of 2019, VITA-ISP staff delivered workshops on "Tools and Techniques for Managing the Growing Role of GIS in Enterprise Software." This session presents information from the workshops related to the process of extracting, transforming, and loading data (ETL), best practices for ETL, and methods for data schema comparison and field mapping as a webinar. These techniques and skills assist GIS staff with their growing role in Next Generation 9-1-1 but also apply to many other projects involving the integration and maintenance of GIS data.


Archives & Replays 

Topic: "The GIS Folks Handle That": What PSAP Professionals Need to Know about the GIS Project Phase of Next Generation 9-1-1 Deployment

Description: Next Generation 9-1-1 (NG9-1-1) brings together the worlds of emergency communication and spatial data and mapping. While it may be tempting for PSAPs to outsource cares and concerns about road centerlines and GIS data provisioning to 'the GIS folks', GIS staff are crucial to the future of emergency call routing and location validation. Data required by NG9-1-1 usually builds on data that GIS staff already know and use for other purposes, so the transition requires them to learn more about PSAP operations and uses of core data. The goal of this webinar is to help the PSAP and GIS worlds come together by explaining the role of the GIS Project in the Virginia NG9-1-1 Deployment Steps, exploring how GIS professionals view NG9-1-1 deployment as a project, and fostering a mutual understanding of how GIS will drive NG9-1-1.


Topic: 9-1-1 Comprehensive Plan and GIS Strategic Plan Webinars
First - Comprehensive Plan & GIS Strategic Plan
Second - GIS Strategic Plan (State Agencies)
Third - GIS Strategic Plan (Academia)

Description: With the current editions of the 9-1-1 Comprehensive Plan and GIS Strategic Plan closing out at the end of 2019, ISP staff has been working on creating the programmatic plans for the 2020 - 2022 time frame. Throughout 2019, ISP staff has held regional town hall meetings and other briefings to gather input and ideas from the various stakeholder communities. PSC Coordinator Dorothy Spears-Dean and VGIN Coordinator Joe Sewash used this feedback to identify the statewide requirements and strategic initiatives that are included in the first draft of the new plans. 

The VGIN Advisory Board was briefed on the draft GIS Strategic Plan at their Nov. 13 meeting. The 9-1-1 Services Board was briefed on the draft 9-1-1 Comprehensive Plan at their Nov. 14 meeting. Both boards support the direction ISP staff has undertaken with these plans. We are now ready to share these draft documents with our stakeholders. To provide the 9-1-1 and GIS local government communities with joint opportunities to review the draft plans and provide feedback between now and January. 

Topic: FOIA: The Letter and the Spirit of the Law

Description: We invite you to join us for our next webinar titled "FOIA: The Letter and the Spirit of the Law."  The FOIA statute includes a policy statement about how its provisions should be interpreted. Many provisions in FOIA encourage the government and citizens to work together. This webinar will be presented by Megan Rhyne, Executive Director for the Virginia Coalition for Open Government. 

Topic: Records Management: The Public Records Act, the Library of Virginia and You

Description:  We are very pleased to announce a Webinar Wednesday training event titled "Records Management:  The Public Records Act, the Library of Virginia, and You". This webinar is coordinated by VITA ISP staff, Melissa Parsons, and provided by Glenn Smith, Records Management Analyst for the Library of Virginia. 

During the webinar, Glenn will address the Virginia Public Records Act and its implications on government records management programs; how to understand and use the Library of Virginia’s Records Retention and Disposition Schedules; and the ins and outs of destroying public records, including how to document that process. We will briefly touch on electronic records issues, reformatting records, and e-mail management. There will also be a time for questions and answers on PSAP and GIS specific records management issues. 

Topic: ECaTS Training for VA PSAPs

Description:  The ECaTS call accounting system has been in place for a year. As a result, we wanted to take this opportunity to hold another training webinar. The training will be designed for new users and will also include advanced information for current users.

Topic: PSAP Grant & Funding Program - Reimbursement Process

Description:  PSAPs are invited to join us for a webinar that will provide an overview of the PSAP Grant and Funding Program’s reimbursement process.  The PSAP Grant and NG9-1-1 Funding Program has three programmatic areas:

  • PSAP Education Program (PEP)
  • NG9-1-1 Migration Program
  • Text-to-9-1-1 Program

While each program has unique requirements related to the application, award, and amendment processes, the reimbursement process has been streamlined for consistency from the PSAP’s submission of a reimbursement request through disbursement by VITA Finance.  This webinar will provide the 9-1-1 community with an overview of the updated reimbursement process, as well as review the pitfalls that often hold up timely reimbursements to the localities.

PSAP Grant and Funding Program Reimbursement Process - Webinar slide deck 

Topic: NG9-1-1 GIS Data Provisioning and Maintenance

Description:  VITA ISP pleased to announce an upcoming webinar about the NG9-1-1 GIS Data Provisioning and Maintenance document provided by Judy Doldorf, GISP with the Fairfax County Department of Information Technology and RAC member.  This document was developed by members of the NG9-1-1 GIS workgroup within the VITA Regional Advisory Council (RAC) and is intended to provide guidance to local GIS and PSAP authorities on the GIS datasets and associated GIS to MSAG/ALI validation and synchronization required for NG9-1-1 services.  The document also provides guidance on geospatial call routing readiness and the short- and long-term GIS data maintenance workflow procedures.  In addition, some perspective and insight from the Fairfax County experience in GIS data preparation for the AT&T and West solution will be discussed in this webinar

Topic: FY21 PSAP Grant Program Overview

Description: The FY21 PSAP Grant Program application cycle opened on Monday, July 1, 2019.  The primary focus of the current PSAP Grant Program Guidelines is to lay out the process for determining and allocating funding for allowable NG9-1-1 migration costs during the multi-year NG9-1-1 deployment period, provide funding for Text-to-9-1-1, and to continue to provide funding for 9-1-1 and GIS education and training in FY21.  PSAPs may seek funding from three programmatic areas:

  • PSAP Education Program (PEP)
  • NG9-1-1 Migration Program
  • Text-to-9-1-1 Program

Each program has unique requirements related to the application, award, reimbursement and amendment process.  This webinar will provide the 9-1-1 community with an overview of the new guidelines, as well as critical information related to the three programmatic areas listed above. 

Topic: Sustainable Funding for NG9-1-1

Description: The 9-1-1 community has expressed concern over the amount of NG9-1-1 recurring costs.  For many localities, the estimated amount of recurring costs contained in their 9-1-1 Center's NG9-1-1 Migration Proposal represents a two or three fold increase to the amount of recurring costs currently paid to their 9-1-1 service provider.  The ISP formed the NG9-1-1 Sustainable Funding Committee to assist the Public Safety Communications Coordinator in providing recommendations to the 9-1-1 Services Board on how to mitigate the financial burden of recurring NG9-1-1 costs on localities.  The committee has been meeting for a couple of months and will be presenting their first report to the Board on July 11th.  This webinar will update the 9-1-1 community on recent committee activities.  

Topic: NG9-1-1 Deployment Dashboard

Description: invite you to join us for a webinar that will provide an overview of our NG9-1-1 Deployment Dashboard and information about other online ISP resources. The ISP website has been long criticized for being difficult to use and find information.  The addition of the Dashboard and other changes to the website are our attempt to address some of these concerns and provide an easier way to find information especially as we undertake NG9-1-1 deployment. The Dashboard includes a status map of all Virginia PSAPs as it relates to the deployment of NG9-1-1, including the total amount of funding requested by the localities and awards approved by the 9-1-1 Services Board. During this webinar, Lyle Hornbaker, Regional Coordinator for Region 5, will navigate through the dashboard and provide tips on how to more effectively utilize the ISP website. 

Topic: PSAP Boundary Development Tools and Process Recommendation

Description: This webinar will be presented by Geospatial Program Manager Matt Gerike and VGIN Coordinator Joe Sewash.  With the release of the PSAP  boundary development tools and PSAP boundary segment compilation guidelines on the VGIN Clearinghouse in March, this webinar demonstrates the development tools, explains the process model, and discusses methods, tools, and resources available for you as you work to complete PSAP boundary segments with your neighbors.  

Topic: NG9-1-1 Data Preparation - Utilizing VITA's GIS Data Report Card Tool

Description: This webinar, presented by VGIN Coordinator Joe Sewash, Geospatial Program Manager Matt Gerike, and Geospatial Analyst Kenny Brevard will provide an overview of the first version of the tools that were released on March 25, 2019. These tools will allow localities to validate their GIS data against the report card rules, the MSAG and ALI checks used in previous report cards, and the analysis listed in the NG9-1-1 migration proposal document.  We will also discuss the purpose of the tools, input requirements, initial configuration, how to run them, and how to make sense of your results. 


Topic:  NG9-1-1 PSAP Boundary Best Practice Webinar

Description:  During the months of November and December, VITA ISP staff hosted regional training sessions about best practices for PSAP boundaries as they relate to NG9-1-1. These sessions were well attended and very interactive, therefore we feel the need to do a recap and allow those that may have missed the training to attend a makeup session.  

Topic:  NG9-1-1 the Next Steps, Options, and Your Decisions | Decision Maker Presentation  

Description:  Now that the migration proposals based on the Fairfax County contract have been delivered, it is time for each PSAP and locality to consider their options and decide how they would like to proceed with next generation 9-1-1 (NG9-1-1).  In this webinar we will provide a brief overview summary of how Virginia has gotten to this point and helpful suggestions how a PSAP may want to proceed with making the NG9-1-1 decision.  We will cover the most frequent questions we heard when presenting the migrations proposals and details about next steps.  If local decision makers have not yet been brought in the discussion about NG9-1-1, this will be a good webinar for them to also attend to understand the background and the process going forward.


Topic:  ECaTS Training

Description:  We are pleased to announce an upcoming informational webinar about ECaTS, the statewide call accounting system that is used in the Commonwealth.  This session, presented by Nicole Sweeney, Deployment Support Specialist will provide an overview of the more popular reports, including Text-to-9-1-1 and information about other reports available now and future releases. A Q&A session will follow.  ECaTS is a powerful tool provided by the 9-1-1 Services Board to all PSAPs at no cost.  Please join this webinar to learn how to leverage it for better management information about your center.


Topic: NG9-1-1 GIS Overview for Contractors

Description:  The Commonwealth of Virginia has started its migration to next generation 9-1-1 (NG9-1-1).  This migration means that there will be a much greater reliance on geographic information (GIS) to locate and route 9-1-1 calls.  VITA ISP has conducted an assessment of current local GIS data and provided each locality with a report.  Some of the data from this report has also been included in the localities migration proposal, which identifies what data issues need to be resolved before the locality can migrate to NG9-1-1.  Several localities in Virginia utilize a contractor to maintain their GIS data.  This webinar is intended for those contractors to review the data in the report, what is included in the migration proposal and how they may be called on to assist the localities they serve.  It will still ultimately be up to each locality to determine whether they engage a contractor for assistance, but it is important for the contractor community to understand what is happening and have an opportunity to ask questions about the intent and goals.  This webinar will provide such an opportunity.


Topic: RapidSOS - Emergency API for the Internet of Things and the NG9-1-1 Clearinghouse for Public Safety

Description: VITA ISP staff will host an informational webinar about RapidSOS - Emergency API for the Internet of Things and the NG9-1-1 Clearinghouse for Public Safety. This webinar will be presented by Tracy Eldridge, Public Safety Community Engagement Manager with RapidSOS.  The RapidSOS application works with the public safety community to enhance the data available to 9-1-1 and first responders, and connects its users to the closest 9-1-1 dispatch center. Information sent to the center includes the location of the user, type of emergency and relevant medial and demographic data.


Topic: First Quarter 2018 GIS/MSAG/ALI Analysis

Description:  VITA ISP recently distributed the 2018 GIS Data Report card analysis to Commonwealth localities.  These results provide two benchmarks assessing the accuracy and conformance of GIS data based on the Virginia GIS standards, and comparing the GIS datasets for road centerlines and address points to automatic location identification (ALI) and master street address guide (MSAG) databases used for 911.  These benchmarks are referenced in Next Generation 911 migration proposals in development by ISP for public safety answering points (PSAPs). 

ISP staff will host a webinar about the 2018 Q1 GIS/MSAG/ALI Analysis on Wednesday, August 8, 2018 at 2:00 p.m. This webinar be presented by Joe Sewash, VGIN Coordinator and Kenny Brevard, GIS Analyst and focuses on NG9-1-1 data preparation, content of the report card material, and provide guidance on using the materials to increase the quality of jurisdiction GIS data


Topic: FY20 NG9-1-1 Funding Guidelines and True-Up Process  July Presentation  August Presentation

Description:  The primary focus of the current PSAP Grant Program Guidelines is to lay out the process for determining and allocating funding for allowable NG9-1-1 migration costs during the multi-year NG9-1-1 deployment period, as well as continue to provide funding for 9-1-1 and GIS education and training in FY 20. As a result, this guidelines document contains two programmatic areas, the NG9-1-1 Migration Program and PSAP Education Program (PEP). The NG9-1-1 Migration Program provides funding for NG9-1-1 migration expenses for eligible program participants throughout the Board established deployment period.  The PEP provides funding to primary PSAPs for the purpose of obtaining 9-1-1 and GIS education and training. 

ISP staff will begin the FY 2018 true-up process during the first week of July.  Data collection will be based on the new wireless 9-1-1 funding formula.  This formula includes only two data elements - population and total 9-1-1 calls.  Until the next recalculation of the wireless 9-1-1 distribution percentages, 2017 population data from the Weldon Cooper Center will be used.  As a result, the only call load data ISP staff will need to collect for each PSAP is the total number of 9-1-1 calls received during FY 2018.  For most PSAPs, ISP staff will be able to complete a true-up using call load data collected in ECaTS.  If you have compared ECaTS reports to your native MIS reports, you may have noticed a difference in the numbers. Every system has unique criteria for how they generate reports; however, by using ECaTS statewide, we now have a uniform representation of call load data across all PSAPs. As a result, FY 2018 will be a baselining year for call load data.


Topic: Transportation Thursday

Description:  The "Transportation Thursday" webinar will provide an overview of the Statewide Traffic Operations (TOC) centers and the Safety Service Patrol throughout the Commonwealth.  The topics will include information about the operations and locations, how and when to contact the TOC, what information is necessary and how the message boards are and can be utilized.  The webinar will also provide information about the statewide VDOT call center and it's processes.


Topic: CommonHealth and the Employee Assistance Program for State and Local Government

Description: Craig Hicken, Regional CommonHealth Coordinator will provide an overview of CommonHealth. This employee program promotes wellness in the workplace. Yearly programs cover a variety of health and wellness subjects and are presented in a variety of formats, including onsite programs and video presentations that make it easy to participate. Topics covered will include weekly well notes and newsletter, contact information for state and regional coordinators and program topics. 

Lynn Vogel, Account Management Executive for Anthem's EAP and Behavioral Health Services will provide an overview of the Employee Assistance Program (EAP). EAP is a work-based intervention program designed to identify and assist employees in resolving personal problems. Attend this 30 minute session to learn more about free benefits available through Anthem’s Employee Assistance Program – offered in conjunction with COVACare and COVA HDHP health plans (for state employees) and The Local Choice (health plans through Anthem for local governments and schools). EAP's services can help you and members in your household with counseling sessions, legal services, financial counseling, identity monitoring, child/elder care and work/life referral services. 


Topic: NG9-1-1 Town Hall for Procurement Decision Makers

Description: The 9-1-1 Services Board adopted a plan to guide NG9-1-1 deployment statewide, but since 9-1-1 is a local service, it is up to each locality to determine how they will move forward with NG9-1-1 deployment. To aid localities in their NG9-1-1 decision, the 9-1-1 Services Board is recommending localities utilize the NG9-1-1 contract issued by Fairfax County. In this webinar, local government procurement officers and decision makers can learn about the NG9-1-1 Core Services Solutions contract and have an opportunity to discuss the contract with a Fairfax County Contract Specialist. 

Farifax Webinar Presentation 


Topic: 8-1-1 Know What's Below, Call Before You Dig

Description: Virginia 811 (VA811), commonly called Miss Utility of Virginia, is the not-for-profit organization created by Virginia’s utilities to protect their underground facilities. The mission of VA811 is to operate a high performance organization composed of experienced utility operators, excavators, locators and state agencies, dedicated to providing a premier Damage Prevention Program to protect the utilities for the safety and benefit of the citizens within the Commonwealth of Virginia.  VA811′s commitment is to establish and meet or exceed objectives along with other requirements that provide a public safety service. 

Topic: 7-1-1 Telecommunications Relay Services

Description: A free public service, Virginia Relay enables people who are deaf, hard of hearing, deafblind or have difficulty speaking to communicate with standard telephone users. The conversation is relayed between the two by a specially trained Virginia Relay Communication Assistant (CA). Relay services are available 24 hours a day, 365 days per year, with no limit on the number or length of calls a user may make. By law, every call is handled with the strictest confidentiality. Special features are available for individuals who have difficulty speaking, as well as Spanish-speaking and sign language users.  Anyone can make a Virginia Relay call just by dialing 7-1-1. 

Topic: 2-1-1 Virginia - Get Connected, Get Answers

Description: Virginia 2-1-1 is a free and confidential service that helps people across the U.S. and in many parts of Canada find the local resources they need. Thousands of people call or visit 2-1-1 everyday seeking resources and assistance. They are here for you 24 hours a day, seven days a week.

Topic: The Importance of Vetting Cloud Providers

Description: More and more IT services providers are offering solutions that are hosted in the cloud. This means that these solutions do not require servers and other equipment on the user’s site, which can reduce cost significantly, and can be accessed from anywhere. However, these solutions can also increase risk if they are not provisioned correctly making them vulnerable to cyber attack. This webinar will discuss the importance of properly vetting a cloud solution/provider and the questions a user might ask to try to identify the level of risk they would be assuming by deploying that solution. It is impossible to eliminate all risk, but understanding the risks of a particular solution and managing them is essential to the success of any solution in the cloud. Presented by Demetrias Rodgers, director, enterprise services within VITA's platform relationship office.

Topic: NG9-1-1 Originating Service Provider Summit

Description: Webinar is a continuation of the discussion with the originating service providers (OSP) or carriers about the deployment of NG9-1-1 in Virginia. The 9-1-1 Services Board approved proposed legislation to facilitate the implementation of NG9-1-1 at their Sept. meeting. Since then, ISP staff have been working with the OSP community to address their concerns with the legislation prior to the 2018 General Assembly session. This session will update all OSPs and carriers on the progress as well as provide greater details on the proposed NG9-1-1 solution and deployment plan in Virginia. 

Topic: NG9-1-1 Deployment Plan Part 1   NG9-1-1 Deployment Plan Part 2 

Description: ISP staff has developed a draft plan for the statewide deployment of NG9-1-1. This webinar will review the details of the plan, which the 9-1-1 Services Board will consider during their Jan. 11, 2018  meeting. While the overall approach is to recommend the use of the contract that Fairfax County awarded to AT&T for a Next Generation (NG9-1-1) Emergency Services IP network (ESInet) and Core Services, this webinar will also review the process by which PSAPs may decide to select another solution provider. Funding for NG9-1-1 and the overall schedule for deployment will be presented as well as an update on the legislative changes the Board approved as part of its annual report. Please join us for one of these two very important sessions. Note that the two session have the same content. Though they will be recorded, two sessions are being provided to allow more opportunity for input on the call.

Draft NG9-1-1 Deployment Plan  |  NG9-1-1 Deployment Plan Webinar Presentation


Topic: Using FEMA Flood Risk Products to Better Understand and Reduce Community Risk

Description: Beyond the Flood Insurance Rate Maps (FIRM) that indicate areas at risk for flooding from 100 year and 500 year storms, FEMA also produces several digital products that show flood risk and water elevation for more frequent storms. These depth and analysis grid datasets can be used to assist in planning that will save lives and dollars due to flooding.  In this webinar, the information will be provided by Region 5 Coordinator, Lyle Hornbaker and you will learn how to find these planning data sets, define the benefits of using the datasets in reducing communities’ flood risk, and begin to learn how to use the datasets to identify land and structures at risk for flooding.

Topic: GIS Self Service Application Development 

Audience:  GIS professionals tasked with the sharing and presentation of spatial data, both internally and to the public, interested in creating customized user experiences without having to learn computer programming. 

Description:  Apps are a very effective way to bring GIS data, cartography and analysis products to the people that need them.  Apps, whether viewed in a browser or installed on a device, meet users where they are and can be tailor made to a user community’s technical skill level and GIS experience.  They offer focused experiences that allow the cartographic presentation, analysis tasks or workflows designed by geospatial professionals to take center stage.   However, the traditional barrier to the widespread prevalence of apps for content access has been the need to do custom programming (e.g., ESRI Javascript API).   Not all GIS professionals specialize in programming, but most all GIS professionals can benefit from the use of apps as a data dissemination tool.   As GIS technology has evolved, new ways of packaging geospatial information products within the context of apps have emerged: it is now possible for a GIS professional with no programming experience to use configurable templates and application builders to create basic, but highly effective, geospatial web applications in a matter of minutes.  Template based GIS data viewers are not a fundamentally new concept (e.g., ESRI FlexViewer); however, the relative ease at which the WebGIS pattern, as realized in ArcGIS Online, enables users to build and deploy applications is a real game-changer for meeting the needs of commonly encountered use cases for map sharing.  This session will briefly review the WebGIS pattern generally, then focus on the application development functionality included in ArcGIS Online.  By the end of the webinar, users with an existing ArcGIS Online organization should be comfortable deploying basic web applications using WebApp Builder and ESRI’s configurable templates.                  

Topic: Imagery and 3D Mapping for Local Governments on the Rural Edge 

Overview:  The rural edge is a sensitive zone that exists between urbanized and rural environments. As rural landscapes are transformed by development, the result is often irreversible change that has significant impacts on quality of life and the environment. The rural edge is found at all scales, whether it be the boundary of a major metropolitan area or a rapidly growing recreational area within an otherwise remote location. Fauquier County, Virginia, and Esri have teamed up to demonstrate how up-to-date imagery and elevation data from modern, low-cost sources can provide the most relevant geospatial information for understanding and managing change within the rural edge communities. This training is ideal for GIS Users in local governments. Content is also relevant to county Information Technology offices, Community Services, Planning & Zoning, Stormwater, Public Works and Environment, Parks and Rec, and Economic Development.   

Topic: ArcGIS Online Webinar Replay 

Audience:  Technical staff and organizational leaders with an understanding of the vocabulary of GIS and an interest in learning more about how the principles of GIS translate to the ArcGIS Online environment, and how that can add value. 

Overview:  The technological underpinnings of GIS have evolved with advances in information technology, and an emerging pattern organizations are using for the storage, presentation, analysis and dissemination of GIS data is “Web GIS”.  In this webinar we will discuss the WebGIS implementation pattern (realized as products such as ArcGIS Online and Portal for ArcGIS in the ESRI world) and consider how it can complement an existing investment in on-premises GIS software and data, as well as transform business processes and enable capabilities not previously possible.  This is an introductory course; no prior experience with ArcGIS Online is necessary, but by the end of the session attendees should have a working knowledge of the operating principles of Web GIS, understand how it relates to other forms of geospatial computing, and have a sense of where to go to learn more about this technology.

Topic: Next Gen 9-1-1 Legislative Activity Briefing Webinar Replay

Overview: This webinar will provide an overview of NG9-1-1 and the activities of the 9-1-1 Services Board to prepare the Commonwealth for NG9-1-1.  Those activities also include a legislative agenda they are considering for the 2018 General Assembly session.  While these legislative changes have been viewed as generally positive toward localities, a legislatively mandated recalculation of the funding formula that controls how monthly, wireless 9-1-1 funds are distributed will have a much greater impact on localities.  The formula being considered by the Board and how it was created will be discussed on the webinar.  This new formula will significantly impact the amount of funding that several localities will receive starting July 1, 2018 (either positively or negatively).  Both the final legislative agenda and the new funding formula will be considered by the 9-1-1 Services Board at their September 14, 2017 meeting so it is very important that you understand the impact to your locality.  Input for improving both is still being accepted.  The webinar will also review changes the Board made to the FY2019 grant program (the grant application window is now open until September 30) and the development of a new 9-1-1 standard being considered by the Board.  

Topic: FY17 Annual Report Webinar Replay 

Overview: The 9-1-1 Services Board is required to report annually on the state of enhanced 9-1-1 services in the commonwealth, the impact of, or need for, legislation affecting enhanced 9-1-1 services in the commonwealth, the need for changes in the E-911 funding mechanism provided to the Board, as appropriate, and monitor developments in enhanced 9-1-1 service and multi-line telephone systems and the impact of such technologies. This webinar will review this report and provide specific information on policy and legislative changes for NG9-1-1.  

Topic: Funding Committee 

Overview: The 9-1-1 Services Board established a funding committee to make recommendations on changes to the PSAP funding formula. This is the formula used by the Department of Taxation to monthly distribute 60% of the Wireless E-911 Fund to the localities.  The committee has identified recommendations on how the Board should implement the recalculation of the wireless funding distribution percentages, required by code, to occur on or before July 1, 2018. This webinar will review these recommendations.  

Topic: FY17 True Up and FY19 Grant Cycle Webinar Replay

Overview: This webinar will provide information and critical deadlines related to the fiscal year 2017 true-up process and the fiscal year 2019 grant cycle. ISP staff will review the FY17 data collection form for the annual true-up process, NG9-1-1 funding priorities for the FY19 grant cycle, and how to complete the FY19 applications.  

Topic: Virginia Communications Cache – A Public Safety Communications Support Team Webinar Replay 

Overview: The webinar will be presented by John Powers, ENP, COML with Roanoke City Police Department and member of the Virginia Communications Cache. He will provide an overview of the five strategic communications cache programs located throughout the commonwealth. The cache teams are under the direction of the Virginia Department of Emergency Management, funded through the Department of Homeland Security, and are a part of the Commonwealth of Virginia’s Strategic Statewide Interoperability plan. 

Topic: FirstNet – A Public Safety Broadband Network Webinar Replay

Overview: Created by the passage of the Middle Class Tax Relief and Job Creation Act of 2012, FirstNet was established as an independent authority within the Department of Commerce given the responsibility to build, deploy, and operate a public safety dedicated mobile broadband nationwide network. Tom Gagnon, Virginia’s statewide interoperability coordinator, will provide an overview of what FirstNet is, and what to expect in 2017 after FirstNet awards a contract to a private industry partner.  

Topic: Commonwealth Link to Interoperable Communications (COMLINC) – Overview and Update Webinar Replay

Overview: COMLINC is a system for connecting disparate radio systems. Connections (“patches”) are made using Voice over Internet Protocol utilizing SyTech’s Radio Interoperability System (RIOS). The RIOS supports base stations as well as mobile and portable radios.  Patches are established on dispatcher consoles enabling dispatchers to establish communications with state agencies and other localities. Tom Gagnon, Virginia’s statewide interoperability coordinator, will provide an update on the COMLINC program. Topics include: MOA update, maintenance service plan, operator training, and system sustainment/refresh.  

Topic: Next Generation 9-1-1 for Secondary PSAPs Webinar Replay

Overview: This will be an informative webinar about the commonwealth’s next generation 9-1-1 plans and how they may impact the secondary psaps.  Steve Marzolf, VITA ISP Director will provide an overview of NG9-1-1, deployment and potential impact, funding and legislation, and the next steps as we start the dialog as to how we will move forward together. 

Topic: Introduction to ArcGIS Enterprise 10.5

Overview: In coordination with VITA ISP’s webinar series, Mike Sweeney and Robyn Garrett from Esri will be hosting an ArcGIS Enterprise 10.5 webinar on Fri., May 12. Mike and Robyn are putting this webinar together for Virginia’s GIS programs after some people expressed interest in learning more about ArcGIS Enterprise and some of its components. 

  • What is ArcGIS Enterprise 10.5
  • Why Portal is so important in ArcGIS Enterprise 10.5
  • ArcGIS Pro, Portal, Insights, GeoAnalytics
  • Demo of an ArcGIS Portal environment
  • Questions & Comments 

Topic: Our Path Forward for NG9-1-1 Deployment: Part 2 

Overview: Continuing the themes of the April 4 webinar, the purpose of the webinar on April 26 is to provide an update on the Grant Committee’s recommendations to the 9-1-1 Services Board, prior to their meeting on May 11.  
Webinar Presentation

Topic: Our Path Forward for NG9-1-1 Deployment: Part 1 

Overview: Next Generation (NG) 9-1-1 is a major upgrade that impacts all 9-1-1 centers and local GIS offices in Virginia and the commonwealth is now shifting from NG9-1-1 planning to NG9-1-1 implementation. Therefore, as we work together on statewide deployment, everyone's participation is vital, which is why full stakeholder involvement is one of the Board’s guiding principles. The 9-1-1 Services Board is recommending significant changes that may result in a complete overhaul of the PSAP Grant program. These recommended changes will be discussed during the PSAP Grant Committee (PGC) meeting scheduled for April 13. The purpose of this webinar is to inform our local government stakeholders, prior to the PGC meeting, about the recommended changes and encourage participants to provide feedback.

Video Replay of the Webinar

Topic: Applications of the Virginia Statewide Land Cover Dataset 

Overview: This webinar will provide an overview of use cases for the Virginia Statewide Land Cover Dataset. During the webinar, we will cover the current users of land cover data, then focus on how localities may be able to utilize this dataset based on existing planning practices in Virginia and elsewhere.  This webinar will be presented by Jennifer Ellsworth, GIS Technical Lead and Project Manager with Worldview Solutions.

Video Replay of the Webinar

Topic: National Emergency Number Association (NENA) Standard for NG9-1-1 GIS Data Model 

Overview:  This webinar will provide an overview of the DRAFT NENA Standard for NG9-1-1 GIS Data Model document, how to provide comments to NENA, and how this standard aligns with other related data standards for GIS and NG9-1-1. The webinar will be presented by Brian Crumpler, Regional Coordinator.

Video Replay of the Webinar

Topic: Virginia Base Mapping Program Informational Session

Overview:  This webinar will provide an overview of the Virginia Base Mapping Program with a focus on the Fugro Access viewer tool. The viewer tool will allow the imagery customers to see when they were flown, have a preliminary look at the raw imagery and after processing, allow them to participate in the quality control (QC) process. The webinar will include a demonstration of how to use the tool. 

Video Replay of the Webinar

Topic: 9-1-1 Call Handling Equipment Contract

Overview:  This webinar will provide information on the recently awarded state contracts for 9-1-1 Call Handling Equipment. During the webinar we will be reviewing what is available on the contracts and how best to utilize them.

9-1-1 Call Handling Equipment Slide Deck          

Topic: GIS in the NG9-1-1 Environment

Overview: Geographic Information Systems (GIS) will be essential in Next Generation (NG) 9-1-1. This upcoming session will provide information on the role of GIS, the core GIS components and locality commitments necessary as we move forward. The recommended audience is GIS managers, PSAP managers, along with city and county managers, in an effort to gain an understanding of what will be necessary as this transition to NG9-1-1 occurs. Please feel free to invite your city/county manager to this important session.

GIS in the NG9-1-1 Environment Slide Deck   Talking Points       

Topic: Introduction to LiDAR in Virginia

Overview: A brief introduction to LiDAR technology, the standard GIS products produced with LiDAR data, their characteristics, and how to use them in GIS. This webinar will also provide a status update on Virginia LiDAR acquisition projects.

LiDAR Webinar Slide Deck     

Topic: PSAP Funding Formula Recalculation

Overview: The current wireless funding distribution percentages are required by the Code of Virginia to be recalculated on or before July 1, 2017.  During this webinar, ISP staff will discuss the impact of this recalculation, as well as current efforts to delay the recalculation to July 1, 2018. The 9-1-1 Services Board has prepared draft legislation for the 2017 General Assembly session to delay this recalculation. This action will enable the Board to complete a 9-1-1 funding analysis to address transitional costs for Next Generation (NG)9-1-1 and the sustainment of 9-1-1.  

Recalculation Forecast   Recalculation Webinar Slide Deck    

Topic: Virginia's Five-Year NG9-1-1 Deployment Plan

Overview: This webinar will cover the planning assumptions, 9-1-1 funding analysis, supporting activities and legislation needed for the state-wide deployment of NG9-1-1 over the next five years.              

Webinar Presentation : 5-Year NG9-1-1 Deployment Plan     

Topic: GIS User Class - Common Inconsistencies

Overview: This webinar will identify common errors seen when correcting the Geographic Information System (GIS) database, tool functionality and what to do when one fixing one error creates another one. The webinar will also talk about some of the challenges with the statewide data sets.

Video Replay of the Common Inconsistencies Webinar  

Topic: GIS/MSAG/ALI Analyses

Overview: This webinar will provide an overview of the recent statewide Geographic Information System/Master Street Address Guide/Automatic Location Identification (GIS/MSAG/ALI) analyses conducted by VITA. The results are a product of the data uploads collected from the localities, in an effort to populate the GIS Clearinghouse with authoritative GIS data as we work toward Next Generation (NG) 9-1-1. The webinar will also explain, using the results of one locality, of what this report means to you.

Video Replay of the GIS/MSAG/ALI  Webinar  

Topic: Statewide 9-1-1 Data Analytics & ECaTS Demo

Overview: A webinar on the Virginia 9-1-1 Data Analytics initiative will be held twice since it will have important information about the kick off of the initiative.  The webinars will be the same so you need only attend one of them. The E-911 Services Board will be finalizing the details of the Virginia 9-1-1 Data Analytics effort at their meeting on June 22, 2016. The webinar will review all of the Board actions, the data sharing agreement, deployment schedule and activities that need to be completed before the deployment. ISP will also be providing a demonstration of the ECaTS system. This is a complex undertaking and we want to make sure everyone knows what to expect and has an opportunity to ask questions so we strongly encourage you to attend one of the two sessions.

Statewide 9-1-1 Data Analytics Project Presentation

Statewide 9-1-1 Data Analytics Video Replay

Topic: Regional Advisory Council Update

Overview: This webinar will provide updates on the activities of the Regional Advisory Council (RAC). RAC Chairman, Terry Hall, and Vice-Chair, Jason Malloy, will be presenting this informative session. The RAC has been busy developing a prioritized list of tasks to support the goals and objectives of the Comprehensive Plan for 9-1-1 in Virginia. Each of the six highest priority tasks have been assigned to a region to develop a project plan and begin execution. During the webinar, you will learn how you can get involved with these efforts. The RAC represents you so it is important to stay current with their activities and involved.

RAC Webinar Presentation

Topic: Virginia Data Analytics Program

Overview: At the March meeting, the Board approved allocation of $1 million to the deployment of a data analytics system throughout the commonwealth. This webinar session will provide an overview and update for the Virginia Data Analytics program as well as discuss the draft Data Sharing Agreement and deployment methodology (mandatory vs. voluntary) that will presented to the Board at their May meeting. Please join the call to find out the latest and provide input into the program.   

Data Analytics Presentation      

Topic: 9-1-1 Smartphone Applications

Overview: The Regional Advisory Council (RAC) felt it was important to share information on a new smartphone application called Haven from RapidSOS. A subscriber installs the application on their phone then uses it to contact 9-1-1 during an emergency. The application uses sensors on the phone to determine a more precise location than is provided with Phase 2. This location is provided to the PSAP as an address or more accurate longitude/latitude in the ALI like normal. The voice is connected to the PSAP as mobile voice over IP or the regular cellular network. As a voice call, it will not look that differently to the call taker, but the application also offers a “cannot speak” feature that causes the phone to “read” certain information to the PSAP. Though RapidSOS will likely be the first such application, being released March 26, there will be others, such as one called Siren, in the near future. This webinar will cover what these applications do and what you need to do to prepare. These applications could be game changers for 9-1-1 so everyone needs to be prepared and informed. You can learn more about RapidSOS and their Haven applications release (including training material for the PSAP) at: and access the training at

Smart Phone Webinar Presentation Slides    

Replay of the Webinar 

Topic: Grant Guideline Changes

Overview: This webinar session will review the changes to the FY2018 PSAP Grant Program being considered by the PSAP Grant Committee of the E-911 Services Board. The Committee met Feb. 18 to discuss proposed changes and will be adopting revised guidelines at their April 14 meeting to recommend to the full board, which they will consider at their May 12 meeting. This is an opportunity to learn what is being considered for change and provide your input. There are some significant changes being considered for FY2018 that will especially impact NG9-1-1 and GIS projects. This is a great opportunity to understand those changes and provide input before they are made. 

FY18 Grant Guideline Webinar Presentation

Topic: 9-1-1 Call Processing Best Practice Data 

Overview: This webinar session will review the newly developed 9-1-1 Call Processing Best Practice. While the best practice is available on the ISP website, this session will provide background information of how was created and how it can be used in your local 9-1-1 center. We will also be giving an update of the ISP best practice effort and soliciting your input on its content and direction. 

9-1-1 Call Handling Best Practice Document: overview of 9-1-1 call taking and focuses on the operational aspects of the process.

9-1-1 Call Processing Best Practice Data Presentation     

Topic: Land Cover Webinar

Overview : This webinar session will focus on the Quality Assurance/Quality Control process being utilized for the statewide Land Cover data development project. The planned agenda is as follows: 1. Welcome; 2. Brief project overview; 3. Project classifications and their accuracy targets; 4. Sample size; 5. QA/QC process; 6. Accuracy Assessment Principles; 7. “Fuzzy Logic”; and 8. Questions.  

Land Cover QAQC Presentation 

Topic: 9-1-1 Addressing Best Practice

Overview: This webinar session will review the newly developed 9-1-1 Addressing Best Practice. While the best practice will be available on the Integrated Services Program (ISP) website, this session will provide practical examples how it can be used to improve local addressing programs.

9-1-1 Addressing Best Practice Document

Topic: RCL Workshop-Using VDOT Data

Overview: This webinar session will explore how VDOT data, which is now included as the part of the quarterly Road Center Line (RCL) data release, can be leveraged by the locality and integrated with other local data. 
VBMP RCL Workshop PowerPoint : Using VDOT Data

Topic: NG9-1-1 Decision Maker Education Webinar

Overview: This webinar session will teach PSAP and GIS managers how to educate decision makers on Next Generation (NG) 9-1-1.  The implementation of NG9-1-1 will require significant commitment and resources from all levels of government. Getting early buy-in of decision makers to the need, approach and solutions will be essential to successful deployment. This webinar will give you the materials and methods to approach your leadership and begin to educate them on NG9-1-1. 

Replay of NG9-1-1 Decision Maker Webinar 
NG9-1-1 Presentation 
NG9-1-1 Presentation (plain, no template)
NG9-1-1 Information Sheet
NG9-1-1 Talking Points 

Topic: Text to 9-1-1 Deployment Strategies

Overview: This webinar session will provide the attendee with an overview of what to expect when moving forward with text to 9-1-1 deployment. It will be broken into three sections presented by people who have gone through the process. To kick-off the webinar will be Jerry Smith, Southampton County, who deployed a Web browser solution almost a year ago. Mr. Smith will present from a Public Safety Access Point (PSAP) manager’s perspective. Second, Nicole Leonard, Intrado’s Senior Product Manager for TXT2911 services, will provide the Text Control Center’s (TCC) perspective on what each PSAP manager needs to know about deployment. Finally, Steve McMurrer, Fairfax County, will present on “Marketing/Communications Plan for Text-to-9-1-1 Rollout.” Fairfax created a comprehensive plan for education and outreach that can be used as a model for other localities. There will be time allotted to ask the presenters questions about their experiences. This is a great opportunity to learn from those who have been through text to 9-1-1 deployments.

Fairfax County Text-to-9-1-1 Launch Presentation 
Fairfax County Text-to-9-1-1 Rollout Plan 
Virginia Text-to-9-1-1 Deployment Status PDF Map September 2015 
Text-to-9-1-1 Implementation Guide
Intrado Text-to-9-1-1 Presentation 
Southampton County Text-to-9-1-1 Presentation 

Topic: Governance & Legislative PSAP Work Session

Background: At the March 12 meeting of the E-911 Services Board, a plan was proposed for addressing the recommendations contained in the Feasibility Study. That plan organized the recommendations into themes with more detailed plans for execution of each. The plan for the Governance/Legislative issues, included two PSAP work sessions (in addition to many other meetings) to ensure that all localities had an opportunity to provide input and ask questions. The first work session was held in conjunction with the NENA/APCO Conference in VA Beach in late April. The policy committee of the Board is starting to talk about future legislation and a second PSAP work session is needed. 

Work Session presentation and slide deck
Proposed draft legislative changes

Overview: The agenda for the meeting is to review the work of the policy committee and the draft legislation that will be published early next week. This will give attendees about 10 days to review the draft before the work session. The policy committee meeting, where they will consider the draft legislation, will be held the next day, Friday, July 17, 2015 from 2 - 4 p.m. at CESC (the usual location). If the policy committee discussion results in a recommendation to the Board, they will consider that at their July 23, 2015 meeting at 10 a.m. at CESC.

The legislative changes discussed at the last policy committee meeting were much smaller than the changes discussed earlier on in the process so if you have not participated in a while, this is an excellent opportunity to get caught up on what is being discussed, and more importantly, influence the direction it is going through your input. Since this may impact both the PSAP and GIS functions in the NG9-1-1 ecosystem,  both groups are being invited to participate in this discussion. Again, the latest draft legislation will be sent out to both the PSAP and VGIN email list early next week (July 13) for your review.  As always, written comments are welcome, especially if you are unable to attend the webinar work session.

Topic: VITA 911 Comprehensive Plan Webinar

Please join ISP staff and MCP for the 9-1-1 Comprehensive Plan update webinar this Wednesday, May 20 at 2 p.m. This is an opportunity to learn more about how this important planning document is being developed and to discuss initial themes and recommendations.        

9-1-1 Comprehensive Plan Webinar Presentation

Topic: Wireless Call Processing Training Webinar

Replay of the webinar held on May 12 
Overview: This training program was developed to help telecommunicators understand the complexities of wireless E-911 and to methods for processing wireless calls.  While we have delivered several times at regional criminal justice academies as part of the basic telecommunicators training program, we want to expand its availability throughout the state.  The structure of this webinar will be as a train-the-trainer so we will not actually be conducting the wireless call processing training.  Instead, we will be reviewing the program and giving you the tools to be able to conduct the training for yourselves.  While we strongly encourage any PSAP with an internal training staff to participate so you can take advantage of this program, it will still be beneficial even if you do not have training staff.  The webinar will give you an overview of the content of the program so that you can determine if it would benefit your dispatch staff.  If so, ISP staff can offer the program in your region for your PSAPs. 

Presentation documents: 
Wireless Call Processing: Key Terms 
Wireless Call Processing: Train the Trainer 
Wireless Call Processing: Generic Presentation Template

Topic: MSAG/ALI Analysis Process

Replay of the webinar held on April 7

Overview: Alignment between the Master Street Address Guide (MSAG) and the Automatic Location Identification (ALI) database and local GIS data is essential to the success of NG-911. VITA's integrated services staff has developed a process to compare these data and provide a locality a report.  This webinar will provide an overview of that process and the resulting reports.  With a goal to conduct 30 of these analyses by September 1, 2015, it is important for anyone interested in this analysis to participate to understand what they will be getting in return. 

Topic: Using the Text to 9-1-1 Implementation Guide

Replay of the webinar held on March 31 

Overview: The E-911 Services Board requested the creation of an implementation guide to assist Public Safety Answering Points (PSAPs) deploying text to 9-1-1. VITA's integrated services staff created a draft using guides produced in other states as a model, which was reviewed by the board’s text to 9-1-1 subcommittee and those PSAPs having deployed a text to 9-1-1 solution in Virginia. This webinar will review this guide demonstrating how it can be used to help a PSAP move forward with deployment of the text to 9-1-1 service.  

SMS Text-to-911 Implementation Plan and Planning Kit Presentation
SMS Text-to-911 Implementation Guide 
SMS Text-to-911 Implementation Guide with Planning Kit