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Governor Northam has approved the legislation, House Bill 1003 (2020), transferring the Integrated Services Program (ISP) division presently under the Virginia Information Technologies Agency (VITA) to the Virginia Department of Emergency Management (VDEM), effective July 1, 2020 and will be named 9-1-1 and Geospatial Services.

ISP has moved to the vaemergency.gov website. If you are not automatically re-directed, please click here:
https://www.vaemergency.gov/911-geospatial/

Please update your bookmarks and favorites.

Integrated Services

Text to 9-1-1 Resources

Virginia Text-to-9-1-1 Deployment Status PDF Map as of November 2019

Virginia Text-to-9-1-1 Deployment Status Interactive Map

NENA SMS Text-to-9-1-1 Resources for PSAPs & 9-1-1 Authorities

NENA Carrier Points of Contact for SMS Text-to-9-1-1 (Verizon Wireless, AT&T, T-Mobile, Sprint), for US Cellular the contat is David Conner david.conner@uscellular.com

SMS Text-to-9-1-1 Implementation Guide for Virginia’s PSAPs - updated August 2019

Fairfax County Text-to-9-1-1 Launch Presentation

Fairfax County Text-to-9-1-1 Rollout Plan

Fairfax County Text-to-9-1-1 PSA Video

Fairfax County Text-to-9-1-1 Additional Video

Text-to-9-1-1 Dashboard

  • About
    • Councils and Committees
    • News and Events
    • Press Releases
    • Virginia FOIA
    • Network News
    • Careers
    • VITA Innovation Program
  • Services
    • Catalog Services
    • Non-Catalog Services
    • VITA Billing
    • VITA Services FAQs
    • CAMs and Other VITA Contacts
  • Integrated Services
  • Commonwealth Security
    • Annual Reports
    • Incident Reporting
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    • Awareness Toolkit
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  • Supply Chain
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    • Browse VITA Contracts
    • Supplier Reporting
    • Broadband Zip Code Search
    • Wireless Zip Code Search
    • Place an Order
    • Infrastructure Contracts
    • Contact SCM
  • Resources
    • FAQs
    • Online Customer Forms
    • VITA Rules
  • Support
    • About the VITA Customer Care Center (VCCC)
    • VITA Service Portal
    • VITA Identity Manager (VIM)
  • Contact

Virginia Information Technologies Agency
11751 Meadowville Lane
Chester, VA 23836

VITA Customer Care Center (VCCC)
Phone: (866) 637-8482
Email: vccc@vita.virginia.gov

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