The Regional Advisory Council began a new term on July 1, 2019. The third installment of this body (RAC 3.0) will assist the PSC Coordinator with the following: 

  • Partner with PSC staff to implement the 9-1-1 Comprehensive Plan
  • Provide advice on new technologies, technical diversity, operational improvements, and best practices
  • Identify ways to improve communications among the Board, ISP staff, and stakeholder communities
  • Support the implementation of NG9-1-1 and increase awareness and support of outreach efforts regarding the entire 9-1-1 ecosystem.  

Five RAC work groups have been established to focus on the strategic initiatives contained in the 9-1-1 Comprehensive Plan. These work groups are responsible for developing and completing the tasks that support the plan's strategic initiatives. Information pertaining to these work groups can be obtained using the buttons to the right.    

The RAC was formed in July 2015 in direct response to the PSAP community’s desire for a greater voice, representation and input into the work plan and program of the 9-1-1- Services Board. 

RAC Members and Appointees 2019-2021

(P)rimary and (A)lternate PSAP representatives 

Region 1 – Tory Maye (P)  
Region 2 – 
Joell Kight (P)   |  Karen "KC" Crum (A)  
Region 3 – 
Ben Duncan (P)                          
Region 4 – 
Chris Akers (P)                         
Region 5 – 
Terry Hall (P)  |  Tony Castillo (A)                         
Region 6 – 
Chris Caldwell (P)    |  John Powers (A)                         
Region 7 – 
Steve McMurrer (P)  |  Michele Surdam (A) 

APCO Representative – Stephen Williams  
NENA Representative – Katie Boone 
IT Representatives – Kurt Plowman  |  Jeff Shupe 

 

Regional Advisory Council Meetings

2019 - 2020

March 5, 2020

Presentation

Agenda

  1. Welcome
  2. RAC 3.0 Charter
  3. RAC workgroup formation
  4. Strategic initiatives
  5. NG911 deployment update
  6. ISP transition to VDEM
  7. Upcoming RAC calls/Next in-person meeting
  8. Public comment
  9. Adjourn

Join the WebEx Meeting

Jan. 7, 2020

Agenda | Presentation | Minutes | Replay

  • Welcome
  • Minutes from Nov. 7 Call
  • 9-1-1 Comprehensive Plan
  • RAC Support of 9-1-1 Comprehensive Plan
  • Planning Meeting 
  • Reminders/Upcoming Events
  • Public Comment
  • Adjourn

 

Nov. 7, 2019

Presentation | Minutes | Meeting Replay

Draft 9-1-1 Comprehensive Plan | 9-1-1 Comprehensive Plan Graphic  |  NG9-1-1 Training Recommendations

  • Welcome
  • Minutes from Oct. 16, 2019 Call
  • Update on 9-1-1 Comprehensive Plan
  • RAC Support of 9-1-1 Comprehensive Plan 
  • NG9-1-1 Training Recommendations
  • COOP Template
  • Reminders/Upcoming Events
  • Public Comment
  • Adjourn

Oct. 16, 2019

Presentation | Minutes | Recording

Comprehensive Plan One Page Document

  • Welcome
  • Minutes from Oct. 8, 2019 Call
  • Draft 9-1-1 Comprehensive Plan
  • Update on Charter
  • Reminders/Upcoming Events
  • Public Comment
  • Adjourn

Oct. 8, 2019 - Start of RAC 3.0

Minutes | Presentation | Recording
Proposed NG9-1-1 Deployment Schedule as of 10/04/2019
RAC 3.0 Charter with Changes AcceptedRAC 3.0 Charter with Changes Highlighted

  • Welcome
  • RAC 3.0 Membership and Charter
  • Proposed Revisions to the NG9-1-1 Deployment Schedule
  • Reminders/Upcoming Events
  • Public Comment
  • Adjourn

Archives

Regional Advisory Council Archives

PSAP Baseline Services and Capabilities Data - from 2017

Recommended Final Tasks - from 2016