Current and previous news articles regarding NG9-1-1 deployment in the commonwealth.


May 5, 2020 - New NG9-1-1 GIS Recommendations Available

Richmond (ISP) – The GIS component of Virginia's NG9-1-1 deployments is moving in waves, with new groups of localities starting the onboarding process every three months. (To see where you are, visit the GIS timelines on the Virginia NG9-1-1 dashboard.)  Well into our third wave, new resources and recommendations on GIS related topics are now available on the Virginia NG9-1-1 GIS resources page.  

This is available as a large combined document, Next Generation 9-1-1 GIS recommendations. However since some information is more useful for localities earlier in their project and other information more useful later, we are also posting each section as its own document. Parts include:

  1. Boundaries in Next Generation 9-1-1
  2. Preparing Your Data and Provisioning into EGDMS
  3. Outsourced GIS Data Maintenance and NG9-1-1
  4. Emergency Response Boundary Layers
  5. Attribution

Some of the parts are technical that reflect choices and options to make with boundary lines, or specific recommendations on how to create globally unique IDs or format display name fields. In these areas, we hope to share recommendations from Intrado and point users to specific portions of the NENA GIS Data Model Standard 006.1-2018 for examples.  

March 24, 2020 - Working with VGIN Feature Services Resource

Richmond (ISP) – The Integrated Services Program's Virginia Geographic Information Network (VGIN) team announces the release of a new resource supporting the use of GIS feature services from its ArcGIS Server.  

Map services and feature services allow desktop GIS users to interactively use GIS data published to the internet by someone else.  Feature services allow users can load data into a map, change how the data looks, use the data in geoprocessing tools, and even save features from the data to your local environment.  It is this last advantage of feature services that assists Virginia PSAPs as they complete their NG9-1-1 PSAP and provisioning boundaries and start the process of loading data into the NG9-1-1 system through the GIS Project deployment step.  

The new resource is available on the Virginia NG9-1-1 GIS Resources page as "Working with VGIN Feature Services."

As always, if you have questions, don’t hesitate to contact your Regional Coordinator.

January 22, 2020 - ISP 2020 Report Card Overview

Richmond (ISP) – The Integrated Services Program will continue its report cards for NG9-1-1 data preparation and readiness in 2020. A summary of the 2020 plans including information about: 

  • 2020 GIS data calls
  • Report card schedule
  • Order of report card runs
  • Points of emphasis
  • Update of GIS data report card tools for NG9-1-1 preparation
  • Interpreting the 2020 GIS 911 synchronization analysis results
  • Interpreting the 2020 civic address layers analysis results

This is available in an overview document found on the Virginia NG9-1-1 GIS Resources page as "Report Card Program - VITA ISP 2020 Overview."

As always, if you have questions, don’t hesitate to contact your Regional Coordinator.


November 25, 2019 - NG9-1-1 Project Resources

Richmond (ISP)The NG9-1-1 migration project is beginning to pick up steam! There are now 62 requests for funding. That’s 50% of PSAPs. We even have 8 connection diversity projects in process.

Whether you are directly involved in the project or just interested in its progress, we have several resources to keep you up to date.

The NG9-1-1 Deployment page has a summary of the project and important resources for localities.

Our Project Dashboard maps out the project across the Commonwealth, providing more detailed information.

The are several important links for the GIS aspect of the project like overview information about NG9-1-1 GIS Data Provisioning and Maintenance, Virginia NG9-1-1 Boundaries Maps line segments, guidelines for the PSAP Boundary project, and even a whole page of general Virginia NG9-1-1 GIS Resources where you can find important information on the GIS Report Cards issued by VGIN among other information.

Finally, the 9-1-1 Services Board is reviewing the project on a regular basis so you’ll want to keep up with their regular meetings. The Board is using the PSAP Grant Program as the funding mechanism for the project.

Take some time to review these links. We recommend bookmarking them for future reference.

As always, if you have questions, don’t hesitate to contact your Regional Coordinator.


Nov. 14, 2019 - Revised NG9-1-1 Deployment Schedule

Richmond (ISP) – During the Nov. 14 meeting, the Virginia 9-1-1 Services Board approved a revised NG9-1-1 deployment schedule for the commonwealth. A map of this revised schedule is available below. ISP staff continues to focus on the goal of full i3 component deployments and the completion of the migration process by the end of 2021. This is consistent with the original timeline identified in the Board's plan.The new schedule indicates that generally, areas in the north and east of the state will deploy within calendar year 2020, and areas central and west in the state, will deploy within calendar year 2021. This new schedule includes dates for the completion of GIS milestones. Flexibility in the schedule can be made for individual PSAPs as their readiness for deployment is evaluated and realized.

October 29, 2019 - Virginia Beach Signs ESINet Contract with AT&T

Richmond (ISP) – The City of Virginia Beach has signed its contract procuring ESINet services from AT&T. The contract contains a cooperative procurement clause and may be used by other localities. For more information or a copy of the contract, please contact Darla Smith, Contracting Agent, at 757-385-4062 or via email at

September 25, 2019 - NG9-1-1 Boundaries Overview

Richmond (ISP) - PSAP boundaries, provisioning boundaries, and provisioning, oh my! VITA - ISP has a new 1-page overview at  Virginia NG9-1-1 GIS Resources to help you understand the differences between PSAP and provisioning boundaries, what they mean in NG9-1-1 environments, who is responsible for agreements, and the roles they play in provisioning GIS data into a NG9-1-1 environment.  
Reach out to your Regional Coordinator if you have questions or would like assistance with your boundaries.

August 30, 2019 - Virginia NG9-1-1 Boundaries Interactive Maps Released

Richmond (ISP) - Have you wanted an easy way to look at your PSAP and provisioning boundary line segments? Do you want to know how many you have done and how many are left to go? The Virginia NG9-1-1 Boundaries Maps website meets these needs. The maps allows you to quickly review your boundaries, understand next steps and available resources, and track your progress. 


July 29, 2019 - NG9-1-1 Provisioning Boundary Resources

Richmond (ISP) – ISP has released new guidance and tools to assist localities with developing provisioning boundaries. These resources are available on the Virginia NG9-1-1 Resources page. Provisioning boundaries are a building block of NG9-1-1 implementation that organizes which entity submits GIS data into the Next Generation Core Services for use in the Spatial Interface for a particular area. Similar to PSAP boundaries, PSAP and GIS staff from each locality need to work together and with PSAP and GIS staff from each of their neighbors to understand roles and reach mutual agreement on the boundary.  


July 24, 2019 - Virginia Beach Issues Notice of Intent

Richmond (ISP) – The City of Virginia Beach issued a Notice of Intent to award the ESInet RFP to AT&T.  If you have questions regarding the award contact Procurement Specialist Darla Smith or (757) 385-4062.


July 1, 2019 - ISP Newsletter

Richmond (ISP) – The latest ISP newsletter is out. You may find it here.


July 1, 2019 - Possible Additions to NG9-1-1 Diverse Connection Costs

Richmond (ISP) –  ISP has determined there may be additional costs in connecting PSAPs to the ESINet. Each PSAP needs two distinct paths for the two diverse broadband circuits to enter the building. If you do not already have two, a second route needs to be established from the property line into the building. The cost of adding this was not originally considered in the migration proposals because we were not aware of the issue until circuit installation started. To date, we have seen quotes of $30,000 to $40,000 to bring the second connection into the building. The 9-1-1 Service Board is committed to cover these costs for NG9-1-1 implementation. The Approval Process for Diverse Broadband Circuits outlines the simple process for approval of these costs.


June 27, 2019 - NG9-1-1 GIS Webinar Recordings Available

Richmond (ISP) – ISP has posted several webinar recordings to the ISP Webinar Series page.


April 29, 2019 - NG9-1-1 GIS Report Cards Released

Richmond (ISP) – VITA’s Integrated Services Program (ISP) is completing its 2019 GIS Report Cards for NG9-1-1 using the Spring 2019 ALI and MSAG data and GIS data submitted by localities during the Quarter 1 data call. These report cards will be sent to Virginia PSAPs and GIS data providers over the next 8-10 weeks. Look for a report card email from your regional coordinator!


April 29, 2019 - GIS Report Card Overview Issued

Richmond (ISP) – VGIN published expanded overview documentation to more fully explain the 2019 NG9-1-1 report card process and results.  It includes very important information about how the report cards should be viewed as your locality moves closer to the NG9-1-1 migration. Click on the large document icon in the upper left to download the PDF: 2019 Report Card Program Overview


March 26, 2019 - Release of NG9-1-1 GIS Resources Page

Richmond (ISP) - VITA's Integrated Services Program (ISP) is pleased to announce the release of a new Virginia NG9-1-1 GIS Resources page on the Virginia Geographic Information Network (VGIN) Clearinghouse. You may read more about the resources at this NG9-1-1 GIS Resources Announcement   The following link will take you directly to the Virginia NG9-1-1 GIS Resources page.