O&M SOWs now available under the ITCL program

Date Posted: Wednesday, May 31, 2017

On June 1, state agencies and public bodies of the commonwealth will be able to enter into a statement of work for operations and maintenance (O&M) support services for an IT system, associated applications, software or programs through the IT contingent labor (ITCL) contract with Computer Aid, Inc. (CAI). To utilize the O&M SOW, customers will be required to outline the specific operations support services in a statement of requirements (SOR) to reflect the recurring work activities, expected service levels, deliverables and reporting requirements. Subcontractors in the CAI supplier network prequalified to bid on applications development and IT infrastructure labor can compete for O&M SOW contracts. 

View the SOW user guide and statement of requirements template 

Learn more by visiting the O&M SOW

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For additional information contact VITA Communications at vitacomms@vita.virginia.gov