32.6 Roles and responsibilities of the parties during a protest

32.6.2 Responsibilities of the customer (if the customer is not the purchasing agency)

The customer must:

  • Work with the purchasing agency to research and organize project and procurement information that may be required for the protest evaluation and response or any associated FOIA requests.
  • Be ultimately responsible for all business decisions associated with the protest and with the underlying procurement.
  • Assist the purchasing agency to promptly respond to any and all requests for information and documentation relating to the project, procurement and protest.
  • Comply with the purchasing agency’s policies, procedures and schedules.