[Chapter 32 pdf]

Chapter highlights:

Purpose: This chapter sets forth VITA's policies on protest procedures related to the procurement of information technology (IT) goods and services.

Key points:

  • VITA recommends that all IT requests for proposals and contracts undergo several layers and perspectives of review to yield a holistic review and to mitigate the risk of protest.
  • It is VITA's policy that once a supplier invokes alternative dispute resolution (ADR) to address a protest denial, ADR procedures must be exhausted prior to instituting legal action concerning the same procurement transaction unless the purchasing agency agrees to waive ADR.


32.6 Roles and responsibilities of the parties during a protest
32.6 Roles and responsibilities of the parties during a protest
32.13 Appeals and disputes