3.5 What services does SCM offer?

SCM provides agencies with the following IT procurement services:

  • Statewide IT agreements for use by all Commonwealth executive branch agencies, other public bodies and private institutions of higher education. Supplier and contract management methodology, processes, policies and guidelines unique to IT contracts.
  • Procurement policies, standards and guidelines which provide a fair and open sourcing process based the Virginia Public Procurement Act regulations and established best practice tools and procedures.
  • Enterprise IT contract policies, standards, guidelines and administration.
  • Category strategies that define the Commonwealth’s approach to IT services such as build/buy decisions, multiple or single supplier and degree of geographic concentration.
  • Research on suppliers, IT markets, analysis of IT markets and development of supplier strategies including financial evaluation of potential suppliers.
  • IT strategic sourcing based on knowledge of past and future IT projects, solicitations and contracts across the Commonwealth, and the Commonwealth’s overall IT strategic plans
  • Leading and facilitating procurement project teams through sourcing initiatives.
  • Assistance in the development of requirements, statements of work, requests for information, invitations for bids, requests for proposals, evaluation scorecards, negotiation strategies, etc.
  • Standardized and approved IT-specific solicitation and contract template documents
  • Risk assessment and mitigation of IT suppliers, IT markets and IT-specific projects.
  • Assistance in developing contract negotiation strategies.
  • E-procurement and IT ordering assistance.
  • Sourcing-related tools, templates and training.
  • Strategic planning on how to structure the IT procurement to achieve maximum value and efficiency.
  • Assistance in advancing appropriate strategic partnerships with IT suppliers and shaping the supplier selection process.
  • Assistance in negotiating with IT suppliers and with effectively managing relationships with value-added reseller (VAR) suppliers.
  • Strategy assistance in determining the appropriate solicitation type and the appropriate contract type (multiple award, performance-based, short term) to improve the chances of success for a particular IT procurement.
  • Participation in customer compliance and governance activities and processes aligned with VITA statutory requirements and other VITA divisions including Relationship Management & Governance, Service Management & Delivery, Internal Technology & Portfolio Management and Commonwealth Security & Risk Management, Internal support with VITA’s purchasing needs and requirements.