[Chapter 2 pdf]

Chapter highlights:

Purpose: This chapter provides guidance on how the acquisition of information technology (IT) goods and services is different than the procurement of non-IT commodities and also provides guidance on the IT procurement process.

Key points:

  • IT sourcing is constantly changing and requires the application of specialized best practices.
  • Technology risks must be analyzed and mitigated during solicitation development and prior to contract execution.
  • Applying strategies and principles to technology procurement, positions the Commonwealth to maximize the benefits it receives from technology and reduces the risk of supplier and technology failures.