Cellular Services & End User Support

A member of the Voice Services family

• Current Rates
• How to order or change new/existing services or equipment
• Telecommunications Service Request form
• Additional Features
• Broken, damaged, lost or stolen phones
• Common Terms
• E911
• VITA's Web Cellular Tool

Highlights

VITA provides wireless telephone service throughout a majority of the Commonwealth. This service includes both regional and nationwide service plans, roaming agreements with other wireless service providers, and end user support both through VITA and the contractor.

Service options

Our cellular services offer the following key features and benefits:

• Virginia and DC as the home area
• No long distance or roaming fees.
• Five location calling plans, two regional plans and three nationwide plans
• Multiple Equipment choices
• VITA reconciliation and consolidated billing
• All plans include: Enhanced Voice Mail; Caller ID; 3-way Calling; Call Forwarding; Call Waiting

Safety Notice

• When entering a "Blasting Area" or in areas posted with "Turn Off Two-Way Radio", turn your cellular phone OFF. Construction crews use remote control RF devices to set off explosives.
• Turn off your cellular phone whenever you are in an area with a potentially explosive atmosphere. It is very rare, but your phone or accessories could generate sparks. Sparks in such areas as gas stations could cause an explosion or fire.

For more information...

Contact Paul Hoppes, 804-416-6200
paul.hoppes@vita.virginia.gov

To report a service problem, contact VITA Customer Care.