WCS Full Service

Price: $24.02

Unit of Measure: Per End User

Pricing Type: Fixed

Billing Cycle: Monthly

Service Lead: Raymond Waters Raymond.Waters@vita.virginia.gov

Description:

The full service offering includes the base service offering along with support and administration of site collections with resources provided by VITA. 

One class with up to 15 seats of instructor-led basic end user training is included with full service. 

  • Full service (small agencies with little or no support staff)
  • VITA hosts and supports
  • VITA provides governance and best practices,
  • VITA provides governance (farm level)
  • Data encryption

Storage fees: 

  • Storage fees are based on tier 2 storage at CESC. Current rates apply.
  • A minimum of 10 gigabytes will be charged to each customer.
  • Customers can increase the storage amount in increments of one gigabyte as needed.
  • Customers will be billed monthly for SAN storage fees.

Disaster recovery fees: 

  • DR fees are based on tier 6 storage fees. Current rates apply.
  • Customers will be billed monthly for DR storage fees.

This service includes the following related options:
WCS Base Service 
WCS Full Service
WCS Migration Option
WCS Training Option

Note:  If base service is selected, then all users will receive base services only. If full service is selected then all users will receive full services.

For additional product information and services visit: Workplace Collaboration Overview.

How to Order

Complete request form 1-051 and Attachment A, available in the Service Catalog Form Library.

Contacting your Agency IT Resource or VITA Customer Account Manager for more information and sharing the completed form.

The AITR and their assigned VITA customer account manager (CAM) will guide customers through required collaborative discussions, completing forms for the service offering and engage the service owner as required.

Need help?

Send VITA Onestop an email: vitaonestop@vita.virginia.gov to collaborate or handle your order.