Reminder: The method for ordering VITA services has changed. Please follow the revised instructions in the "How to Order" section, below.
Unit of Measure: Per Request
Pricing Type: Fixed
Billing Cycle: One-Time
Service Lead: Michael Melton (Interim) firstname.lastname@example.org
Available on Operator Assisted and Event Conferencing Only.
A written record, delivered either electronically or in hard copy, of a Q&A Audio Conferencing Session. Cost is in addition to the cost of the selected Audio Conferencing Transcription Service option.
For information on managing your account including add-on conferencing services and related items visit: Voice and Video Reservationless Conferencing.
For additional product information and Comparison by Tier visit: Voice & Video Overview.
Effective 12/15/18, this service can be ordered from the VITA Service Catalog in the new VITA Service Portal. To submit your request:
If you are uncertain as to whether you have a COV account, start by trying to access the VITA Service Portal. If you are unable to do so, then use the email-to-the-VCCC method.
If you need additional assistance, you may check with your agency information technology resource (AITR) or call the VCCC at 866-637-8482.
You will be contacted to confirm that your request has been received and to obtain any additional required information.