Reminder: The method for ordering VITA services has changed. Please follow the revised instructions in the "How to Order" section, below.

COV Security Outreach & Information Sharing Service

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Price: No Cost

Unit of Measure: Usage Based

Pricing Type: No Charge

Billing Cycle: N/A

Service Lead: Ed Miller Edward.Miller@vita.virginia.gov

Description:

Active participation multiple Information Sharing groups across the USA including the Multi-State Information Sharing Group (MS_ISAC), Local, State (VA Fusion Center and Commonwealth Preparedness Working Group), and Federal Law Enforcement (FBI), and multiple COV Information/Infrastructure Security groups. Share information on current and emerging trends in information security. Exchange information recovered during the assessment and remediation of malicious activities. Participate in the development of Best Practices documents as well as general Policy and Procedure documents.

Scope

  • Share information security information with other States
  • Share information security information with law enforcement
  • Share information security information with COV infrastructure security groups
  • Process key-log data provided by MS-ISAC and provide the details to the affected COV Agencies
  • Participate in the development of Best Practices documents as well as general Policy and Procedure documents.
  • Maintain data statistics concerning potential malicious activity within the Commonwealth.
  • Provide information to COV Agencies and Localities affected by malicious activity reported through the Information Sharing connections.
  • Customers can expect that CSRM will act as subject matter experts within the cyber security field and provide relevant and useful feedback.

This service includes the following:

  • Provide information to COV Agencies and Localities affected by malicious activity reported through the Information Sharing connections.
  • Maintain data statistics concerning potential malicious activity within the Commonwealth.
  • Customers can expect that CSRM will act as subject matter experts within the cyber security field and provide relevant and useful feedback.

For additional information visit: ​Commonwealth Security and Risk Management.

How to Order

Effective 12/15/18, this service can be ordered from the VITA Service Catalog in the new VITA Service Portal. To submit your request:

  • Customers who have Commonwealth of Virginia (COV) accounts (including executive branch agencies) should access the VITA Service Catalog via the VITA Service Portal to place service requests using the automated form provided in the catalog.
  • Customers who do not have COV accounts (including some local government customers) or customers who are unable to gain access to the portal may order the service by sending an e-mail to the VITA Customer Care Center (VCCC) services desk at vccc@vita.virginia.gov. Please include the following information:
    • The words "Service request" in the "Subject" line
    • The name of the service being ordered
    • The quantity desired (if applicable)
    • Any other information you deem relevant

If you are uncertain as to whether you have a COV account, start by trying to access the VITA Service Portal. If you are unable to do so, then use the email-to-the-VCCC method.

If you need additional assistance, you may check with your agency information technology resource (AITR) or call the VCCC at 866-637-8482.

You will be contacted to confirm that your request has been received and to obtain any additional required information.