Legacy Help Desk Support

Service Catalog Server Image

Price: $4.38

Unit of Measure: Per Unit

Pricing Type: Fixed

Billing Cycle: Monthly

Service Lead: Vernard Brown Vernard.Brown@vita.virginia.gov

Description:

This service is required for any Legacy Service ordered. ("Legacy" refers to services that are in accordance with Appendix 12 to Schedule 3.3 Legacy Operations Framework.)

Additional Fees:

Legacy Help Desk Support will be charged along with Legacy Server Hardware service. Agency will be asked to confirm the list of legacy hardware subject to legacy hardware and legacy support fees by VITA as Transformation completes at that agency. This list will contain any known legacy hardware discovered during Transformation but requested by Agency to remain non-Transformed. See Legacy Server Product Detail page for more information and rates.

How to Order

No need to order - rates are published here for awareness. Agency will be asked to confirm the list of legacy hardware subject to legacy hardware and legacy support fees by VITA.

Need help?

Send VITA Onestop an email: vitaonestop@vita.virginia.gov to collaborate or handle your order.