Reminder: The method for ordering VITA services has changed. Please follow the revised instructions in the "How to Order" section, below.
Unit of Measure: Per Unit
Pricing Type: Fixed
Billing Cycle: Monthly
Service Lead: Vernard Brown Vernard.Brown@vita.virginia.gov
This product is part of a bundled service which includes: Wireless Handheld Device Support, purchased as a component of the Enterprise Handheld Services (non-Blackberry) and EHS-Enterprise Handheld Services (excluding BlackBerry).
EHS enables state employees to securely access Commonwealth of Virginia (COV) enterprise email accounts from smart devices such as iPhones, iPads, Droids, Windows mobile devices and more. EHS using AirWatch now is available for iOS and Android device activation.
Please note that there is a new ordering process for EHS. Instead of submitting a work request, refer to the How To Order section, below.
Effective 12/15/18, this service can be ordered from the VITA Service Catalog in the new VITA Service Portal. To submit your request:
If you are uncertain as to whether you have a COV account, start by trying to access the VITA Service Portal. If you are unable to do so, then use the email-to-the-VCCC method.
If you need additional assistance, you may check with your agency information technology resource (AITR) or call the VCCC at 866-637-8482.
You will be contacted to confirm that your request has been received and to obtain any additional required information.