Reminder: The method for ordering VITA services has changed. Please follow the revised instructions in the "How to Order" section, below.

Managed Router: 45Mbps - Service Initiation and Move

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Price: $7,378.78

Unit of Measure: Per Unit

Pricing Type: Fixed

Billing Cycle: One-Time

Service Lead: David Williams David.Williams@vita.virginia.gov

Description:

This product is the one-time fee charged per initiation and move charges for a managed router.

Bundled with this service are the following:

Managed Router: 45Mbps - Service Initiation and Move
The one-time fee charged per initiation and move charges for a managed router.

Managed Router: 45Mbps - Support
Ongoing monthly charge to provide wide-area network (WAN) connectivity. It can be combined with a Managed Firewall Service.

Managed Router: 45Mbps - Internet Access (optional)

How to Order

Effective 12/15/18, this service can be ordered from the VITA Service Catalog in the new VITA Service Portal. To submit your request:

  • Customers who have Commonwealth of Virginia (COV) accounts (including executive branch agencies) should access the VITA Service Catalog via the VITA Service Portal to place service requests using the automated form provided in the catalog.
  • Customers who do not have COV accounts (including some local government customers) or customers who are unable to gain access to the portal may order the service by sending an e-mail to the VITA Customer Care Center (VCCC) services desk at vccc@vita.virginia.gov. Please include the following information:
    • The words "Service request" in the "Subject" line
    • The name of the service being ordered
    • The quantity desired (if applicable)
    • Any other information you deem relevant

If you are uncertain as to whether you have a COV account, start by trying to access the VITA Service Portal. If you are unable to do so, then use the email-to-the-VCCC method.

If you need additional assistance, you may check with your agency information technology resource (AITR) or call the VCCC at 866-637-8482.

You will be contacted to confirm that your request has been received and to obtain any additional required information.