Reminder: The method for ordering VITA services has changed. Please follow the revised instructions in the "How to Order" section, below.
Unit of Measure: Per Unit
Pricing Type: Fixed
Billing Cycle: One-Time
Service Lead: David Williams David.Williams@vita.virginia.gov
An Data Network IMAC (Install Move Add or Change) is a request for more than 25 changes to the service provider port offering at the customer site or the customer VPN configuration. The cost for such request shall not exceed the number of such changes times by the Data Network IMAC rate.
A request of less than 25 changes to the service provider port offering at the customer site or the customer VPN configuration shall be at no additional charge. DHCP handles moving of customer connectivity to the physical Ethernet ports per IP addressing and are not considered an IMAC.
Effective 12/15/18, this service can be ordered from the VITA Service Catalog in the new VITA Service Portal. To submit your request:
If you are uncertain as to whether you have a COV account, start by trying to access the VITA Service Portal. If you are unable to do so, then use the email-to-the-VCCC method.
If you need additional assistance, you may check with your agency information technology resource (AITR) or call the VCCC at 866-637-8482.
You will be contacted to confirm that your request has been received and to obtain any additional required information.