Reminder: The method for ordering VITA services has changed. Please follow the revised instructions in the "How to Order" section, below.
Unit of Measure: Per Install
Pricing Type: Fixed
Billing Cycle: One-Time
Service Lead: David Williams David.Williams@vita.virginia.gov
Enterprise Remote Connectivity Service (ERCS). ERCS allows Customers to utilize secure tunnels across the internet to connect to the Commonwealth network. This technology offering allows the use of common broadband internet services as a means to achieve private Wide Area Network (WAN) connectivity.
This service implements Dynamic Multi-point Virtual Private Network (DMVPN) technology and creates dynamic IPSEC tunnels making this service highly scalable. Wi-Fi service can be requested and implemented as a single non-mobile Access Point (AP) embedded in the router.
This product is part of a bundle that includes the following components:
Enterprise Remote Connection Service (ERCS) - Installation
This product is the "nonrecurring" implementation fees to cover labor and setup costs.
Enterprise Remote Connection Service (ERCS)
This item is monthly recurring ECRS rate per router.
Enterprise Remote Connection Service (ERCS) - Wi-Fi Enabled
This item is the additional recurring monthly fee for each Wi-Fi Enabled ECRS router.
Enterprise Remote Connection Service (ERCS) - De-Installation - One-Time
This product is the "nonrecurring" implementation fees to cover labor and de-installation costs.
Effective 12/15/18, this service can be ordered from the VITA Service Catalog in the new VITA Service Portal. To submit your request:
If you are uncertain as to whether you have a COV account, start by trying to access the VITA Service Portal. If you are unable to do so, then use the email-to-the-VCCC method.
If you need additional assistance, you may check with your agency information technology resource (AITR) or call the VCCC at 866-637-8482.
You will be contacted to confirm that your request has been received and to obtain any additional required information.