Messaging Mailbox Service - Email

Price: See Description

Unit of Measure: Per End User

Pricing Type: Fixed

Billing Cycle: Monthly

Service Lead: Jamey Stone


Messaging Mailbox service is a robust, cloud-based solution for email, calendar, and messaging. Google Mail (Gmail) provides users with:

  • flexible ways to organize messages using Stars, Labels, and Filters; and
  • integrated instant messaging, accessible from an internet browser without additional software.

The Messaging Mailbox service offers customers two options for Gmail storage capacity and features:

Option 1: 30 GB Mailbox ($6.72 per end user)

These mailboxes include 30 gigabytes of storage space per account, enabling users to keep their emails rather than deleting or archiving them.

This mailbox includes the option of Google Hangouts for instant messaging/chat.

Option 2: Unlimited Mailbox ($16.71 per end user)

These mailboxes provide users with unlimited storage. The ability to retain a Gmail archive of messages allows users to fully leverage Google’s innovative search tools. Unlimited mailbox will include Vault.

This mailbox includes the option of Google Hangouts for instant messaging/chat.

How to Order

Use the COV Account Request Form to order this service.

Conditions or prerequisites to be met before the service can be ordered:

  • User must have a COV account and a be commonwealth employee or contractor.
  • Requires approval by an authorized agency representative.

Need help?

Frequently Asked Questions

Question: Where do I direct questions pertaining to my new Google mailbox?

Answer: Please refer to the G Suite Messaging Support Site. This site will provide all things Google as you become accustomed to your new email.

After March 26, the Messaging team will provide updated operational FAQs

Send VITA Onestop an email: to collaborate or handle your order.