Instant Messaging - Google Hangouts

Price: No Cost

Unit of Measure: Per End User

Pricing Type: Fixed

Billing Cycle: Monthly

Service Lead: Jamey Stone


Instant Messaging with Google Hangouts enables users to send and receive instant messages in real time communication with chats of up to 100 people in a group discussion. Hangouts allows up to 25 users to simultaneously participate in a live video session with features such as screen sharing, chat inside the hangout, capture images, remote desktop capabilities and more.

This service is an optional feature available to customers subscribed to 30GB or unlimited messaging mailboxes.

How to Order

Use the COV Account Request Form to order this service.

Conditions or prerequisites to be met before the service can be ordered:

  • User must have a COV account and a be commonwealth employee or contractor.
  • Requires approval by an authorized agency representative.

Need help?

Frequently Asked Questions

Question: Where do I direct questions pertaining to my new Google mailbox?

Answer: Please refer to the G Suite Messaging Support Site. This site will provide all things Google as you become accustomed to your new email.

After March 26, the Messaging team will provide updated operational FAQs

Send VITA Onestop an email: to collaborate or handle your order.