Unit of Measure: Per Unit
Pricing Type: Fixed
Billing Cycle: Monthly
Service Lead: Jamey Stone Jamey.Stone@vita.virginia.gov
Hosted Mail Archiving (HMA) service is an enterprise-wide solution that will allow for any customer receiving standard messaging services through COV enterprise email to archive all inbound and outbound emails. This solution includes storage for all mail archives for the period determined by the customer's retention policies.
Hosted mail options:
View - end users can reference all of the information captured in their HMA archive until that data reaches its' retention policy. No new emails from Gmail will be added to the HMA archive.
View + journaling - end users can reference all of the information captured in their HMA archive until that data reaches its retention policy and new emails from Gmail will be added to the HMA archive.
Use the COV Account Request Form to order this service.
Conditions or prerequisites to be met before the service can be ordered:
Frequently Asked Questions
Question: Where do I direct questions pertaining to my new Google mailbox?
Answer: Please refer to the G Suite Messaging Support Site. This site will provide all things Google as you become accustomed to your new email.
After March 26, the Messaging team will provide updated operational FAQs
Send VITA Onestop an email: firstname.lastname@example.org to collaborate or handle your order.