Reminder: The method for ordering VITA services has changed. Please follow the revised instructions in the "How to Order" section, below.
Unit of Measure: Per Server
Pricing Type: Estimate
Billing Cycle: Monthly
Service Lead: Michael Shaffer Mike.Shaffer@vita.virginia.gov
Standard Red Hat Enterprise Linux© (RHEL) or UNIX operating system server with 7 or more CPUs in the server supplier's standard build. Customers indicate the amount of DASD (hard drive or solid-state memory), SAN storage by tier and amount, random access memory (RAM), central processing units (CPUs), and number of cores per CPU cores required. Physical servers will be subject to monthly service charges and Hardware Service Charge (HSC) billing.
Servers outside the CESC/Disaster Recovery location or without on-premises SAN storage require RAID1 storage, at a minimum. Servers hosted at CESC may utilize DASD and/or SAN storage offerings (Tiers 1-3).
A VITA Enterprise Architecture (EA) physical server exception is required to order and deploy physical servers. Please contact the CAM for additional information regarding the physical server exception process.
Use of physical servers may not meet Executive Order 19 application virtualization policy and requirements as described in Cloud-Based Hosting Services IT Solutions Policy_EA300-01, February 04, 2019. VITA enterprise architecture (EA) guidelines, forms, and directives are available at https://www.vita.virginia.gov/it-governance/itrm-policies-standards/.
Disaster Recovery (DR) server service is also available.
Additional product information:
Effective 12/15/18, this service can be ordered from the VITA Service Catalog in the new VITA Service Portal. To submit your request:
If you are uncertain as to whether you have a COV account, start by trying to access the VITA Service Portal. If you are unable to do so, then use the email-to-the-VCCC method.
If you need additional assistance, you may check with your agency information technology resource (AITR) or call the VCCC at 866-637-8482.
You will be contacted to confirm that your request has been received and to obtain any additional required information.