Reminder: The method for ordering VITA services has changed. Please follow the revised instructions in the "How to Order" section, below.
Unit of Measure: Per GB
Pricing Type: Fixed
Billing Cycle: Monthly
Service Lead: Michael Shaffer Mike.Shaffer@vita.virginia.gov
Tier 3 storage service is provided as a low-cost, rarely-accessed data repository in support of a business or regulatory need, but without the availability or backup-restoral capability as production level data. Tier 3 storage is not designed to support latency-sensitive applications such as online transaction processing.
Typical performance characteristics:
Use of Tier 3 storage that is not consistent with the service description will be reviewed by VITA for cancellation or conversion to Tier 1 or Tier 2 SAN storage, consistent with the customers use patterns, and priced accordingly.
Additional Fees: Service request may also include "nonrecurring" implementation fees to cover labor and setup costs.
Effective 12/15/18, this service can be ordered from the VITA Service Catalog in the new VITA Service Portal. To submit your request:
If you are uncertain as to whether you have a COV account, start by trying to access the VITA Service Portal. If you are unable to do so, then use the email-to-the-VCCC method.
If you need additional assistance, you may check with your agency information technology resource (AITR) or call the VCCC at 866-637-8482.
You will be contacted to confirm that your request has been received and to obtain any additional required information.