Reminder: The method for ordering VITA services has changed. Please follow the revised instructions in the "How to Order" section, below.
Unit of Measure: Per GB
Pricing Type: Fixed
Billing Cycle: Monthly
Service Lead: Michael Shaffer Mike.Shaffer@vita.virginia.gov
Storage Services are those necessary to support applications and their use of data volumes. Attached Storage Device (DASD) is installed memory on physical servers or network accessible storage (NAS) units. DASD can be internal at CESC, the CoV disaster recovery location or external at a customer site.
DASD is (Direct Attached Storage Device) internal or external storage hard disk drive (HDD) or solid state drive (SSD) mounted to a physical server located at CESC/Disaster Recovery location or customer site.
DASD billed by the actual amount of drive space mounted.
A VITA Enterprise Architecture (EA) physical server exception may be required to order and deploy additional DASD to existing physical servers. Does not apply to NAS. Please contact the CAM for additional information regarding the physical server exception process.
Continued use of physical servers may not meet Executive Order 19 application virtualization policy and requirements as described in Cloud-Based Hosting Services IT Solutions Policy_EA300-01, February 04, 2019. VITA enterprise architecture (EA) guidelines, forms, and directives are available at https://www.vita.virginia.gov/it-governance/itrm-policies-standards/.
Additional Fees: Service request may also include "nonrecurring" implementation fees to cover labor and setup costs.
Effective 12/15/18, this service can be ordered from the VITA Service Catalog in the new VITA Service Portal. To submit your request:
If you are uncertain as to whether you have a COV account, start by trying to access the VITA Service Portal. If you are unable to do so, then use the email-to-the-VCCC method.
If you need additional assistance, you may check with your agency information technology resource (AITR) or call the VCCC at 866-637-8482.
You will be contacted to confirm that your request has been received and to obtain any additional required information.