Unit of Measure: Per Server
Pricing Type: Fixed
Billing Cycle: Monthly
Service Lead: Arthur Midgette Arthur.Midgette@vita.virginia.gov
Servers that qualify as "Legacy" are in accordance with Appendix 12 to Schedule 3.3 Legacy Operations Framework. In summary, this monthly recurring charge applies to devices that were not transformed but require support.
Legacy Help Desk Support will be charged along with Legacy Server Hardware service. Agency will be asked to confirm the list of legacy hardware subject to legacy hardware and legacy support fees by VITA as Transformation completes at that agency. This list will contain any known legacy hardware discovered during Transformation but requested by Agency to remain non-Transformed. See Legacy Help Desk Support Product Detail page for more information and rates.
Order via Work Request. Requirements forms for standard and custom work requests can be found in the Service Catalog Form Library.
Send VITA Onestop an email: firstname.lastname@example.org to collaborate or handle your order.