Reminder: The method for ordering VITA services has changed. Please follow the revised instructions in the "How to Order" section, below.
Unit of Measure: Per Instance
Pricing Type: Fixed
Billing Cycle: Monthly
Service Lead: Arthur Midgette Arthur.Midgette@vita.virginia.gov
The Enterprise Application Publishing Service (EAPS) service enables customers to utilize a shared Citrix infrastructure in order to take advantage of the most current version of Citrix Software. This product is used to present a virtual desktop or application to a user, regardless of their location.
The EAPS service offering will consist of licenses per subscribed users based on the customer's requirements. Additionally, added features may be available as well, based on custom requests.
See the following Product Detail pages for more information and rates:
To start an EAPS instance, a custom work request form will need to be filled out for this service. In their requirements, agencies should request, at a minimum, name and version of applications to publish and the number of initial users. Further requirements might be necessary to determine any specific agency needs. For further guidance, please contact your CAM.
For more information see Enterprise Application Publishing Service FAQs (pdf).
Effective 12/15/18, this service can be ordered from the VITA Service Catalog in the new VITA Service Portal. To submit your request:
If you are uncertain as to whether you have a COV account, start by trying to access the VITA Service Portal. If you are unable to do so, then use the email-to-the-VCCC method.
If you need additional assistance, you may check with your agency information technology resource (AITR) or call the VCCC at 866-637-8482.
You will be contacted to confirm that your request has been received and to obtain any additional required information.