Reminder: The method for ordering VITA services has changed. Please follow the revised instructions in the "How to Order" section, below.
Unit of Measure: Per Install
Pricing Type: Fixed
Billing Cycle: Usage-Based
Service Lead: Arthur Midgette Arthur.Midgette@vita.virginia.gov
This standard work request allows agencies to order additional security for servers deployed in the infrastructure provided by VITA. The service will provide agencies with enhanced server operating system (OS security) for specific servers (physical and virtual).
Cost basis for this item is one-time set up fee, per install. See Enhanced Server Operating System Security (ESOSS) for product details and monthly cost.
The following conditions must be met to use the standard work request form:
Effective 12/15/18, this service can be ordered from the VITA Service Catalog in the new VITA Service Portal. To submit your request:
If you are uncertain as to whether you have a COV account, start by trying to access the VITA Service Portal. If you are unable to do so, then use the email-to-the-VCCC method.
If you need additional assistance, you may check with your agency information technology resource (AITR) or call the VCCC at 866-637-8482.
You will be contacted to confirm that your request has been received and to obtain any additional required information.