Reminder: The method for ordering VITA services has changed. Please follow the revised instructions in the "How to Order" section, below.
Unit of Measure: Per Install
Pricing Type: Fixed
Billing Cycle: Monthly
Service Lead: Arthur Midgette Arthur.Midgette@vita.virginia.gov
Enhanced security for databases (EDS) service will provide agencies with enhanced security software for specific database instances. The EDS software does not modify the monitored databases and utilizes up to 3 percent of the CPU core on the server housing the database for each database instance monitored. Once per month per database and at no additional fee, VITA will perform EDS configuration updates in collaboration with agencies to evaluate and implement security patches. Agencies may request additional configuration changes through the work request process, which work will be priced separately.
Cost basis monthly. Note: For this item must include one-time set up fee, per install. See Enhanced Database Security (EDS) - Set Up Fee for more information.
The following conditions must be met to use the standard work request:
Effective 12/15/18, this service can be ordered from the VITA Service Catalog in the new VITA Service Portal. To submit your request:
If you are uncertain as to whether you have a COV account, start by trying to access the VITA Service Portal. If you are unable to do so, then use the email-to-the-VCCC method.
If you need additional assistance, you may check with your agency information technology resource (AITR) or call the VCCC at 866-637-8482.
You will be contacted to confirm that your request has been received and to obtain any additional required information.