Reminder: The method for ordering VITA services has changed. Please follow the revised instructions in the "How to Order" section, below.

AIX Logical Partition (LPAR)

Service Catalog Server Image

Price: $927.94

Unit of Measure: Per Server

Pricing Type: Fixed

Billing Cycle: Monthly

Service Lead: Arthur Midgette Arthur.Midgette@vita.virginia.gov

Description:

This is a service request for eligible customers for the AIX Logical Partition (LPARs) Service. This request allows Customers to order up to eight AIX LPARs. The details expressed in the Project Information section of the associated Service Request form will be used by the supplier to fulfill the request.

Cost basis is per installation then monthly (not to exceed).

Click here if you are interested in AIX Disaster Recovery support.

Conditions:

The following conditions must be met for Standard Work Request form to be used:

  1. Customer currently must be receiving services under the CIA.
  2. This request is not part of incident resolution (i.e.: to resolve and close an incident ticket).
  3. This request is not being processed through the VCCC (Q-ticket).
  4. This request is only for additional AIX LPAR; not for replacement or refresh or migration of existing AIX LPARS.
  5. This request is limited to the provisioning of up to eight new AIX LPARs to be located at the CESC.
  6. This request is for AIX Enterprise Edition version 7.1 or higher Operating System (OS).

How to Order

Effective 12/15/18, this service can be ordered from the VITA Service Catalog in the new VITA Service Portal. To submit your request:

  • Customers who have Commonwealth of Virginia (COV) accounts (including executive branch agencies) should access the VITA Service Catalog via the VITA Service Portal to place service requests using the automated form provided in the catalog.
  • Customers who do not have COV accounts (including some local government customers) or customers who are unable to gain access to the portal may order the service by sending an e-mail to the VITA Customer Care Center (VCCC) services desk at vccc@vita.virginia.gov. Please include the following information:
    • The words "Service request" in the "Subject" line
    • The name of the service being ordered
    • The quantity desired (if applicable)
    • Any other information you deem relevant

If you are uncertain as to whether you have a COV account, start by trying to access the VITA Service Portal. If you are unable to do so, then use the email-to-the-VCCC method.

If you need additional assistance, you may check with your agency information technology resource (AITR) or call the VCCC at 866-637-8482.

You will be contacted to confirm that your request has been received and to obtain any additional required information.