This is a centralized library for customers to find forms and user guidance necessary for ordering services from VITA.

User Guidance

Messaging Services

Use the COV Request Form to order the following Gmail services:

  • Email Dataloss Prevention (EDLP) – for Gmail Enterprise Handheld Service (EHS) – for Gmail
  • Faxing from Email – for Gmail
  • Hosted Mail Archiving (HMA) – for Gmail
  • Instant Messaging – for Gmail
  • Instant Messaging Archiving – for Gmail
  • Messaging Mailbox (automatically provided to executive branch agencies) – for Gmail
  • Secure Email – for Gmail

Telecommunications Service Requests

TEBS Simple Work Orders

ADC Conferencing Form - required per ordering instructions on Reservationless, Meeting Center, and Training Center webpages.

Enterprise Handheld Services

Virtual Server Self Provisioning Form

Virtual Server Self-Provisioning User form

eGovernment Forms

eGOV Hosting Request Form

Standard Work Request Forms

Cross Functional Services

1-003 Enterprise Cloud Oversight Service Assessment (ECOS)

Attachment A for ECOS Assessment form

1-004 Enterprise Cloud Oversight Service Implementation

1-054 SharePoint Training Services Standard Form - Also requires Attachment A, below

1-058 SharePoint On-Line Modification Standard Form

Attachment A to Workplace Collaboration Services forms (Sharepoint)

Security Services

3-001 Enhanced Server Operating System Security (ESOSS)

3-003 Web Application Vulnerability Scan Standard Form

3-004 IT Audit Services Standard Form - If you are interested in this service, please send an email to VITAOneStop@vita.virginia.gov. A representative from VITA's Security Office will contact you within two business days to provide and assist with the completion of the form.

3-005 Information Security Officer (ISO) Services Standard Form - If you are interested in this service, please send an email to VITAOneStop@vita.virginia.gov. A representative from VITA's Security Office will contact you within two business days to provide and assist with the completion of the form.

Personal Computing Services

5-001 Workstation Software Services

5-002 Desktop PC Encryption Standard Form

5-003 Third Party Printer/MFD/Copier Network Connection (

5-005 Workstation White-listing

Server Services

7-001 Non-CESC Storage Form

7-003 SAN Storage Modification Form

7-004 Tier 2 and Tier 3 Network Attached Storage (CESC)

7-026 Windows Virtual Server at CESC Form

7-028 Virtual Server (Windows or LINUX,non-CESC,1-2 CPU) Standard Form

7-055 LPAR Standard Form - If you are interested in this service, please send an email to VITAOneStop@vita.virginia.gov. A representative from VITA's Application Integration Services office will contact you within two business days to provide form and assist with the completion of the form.

7-056 AIS Standard Form - If you are interested in this service, please send an email to VITAOneStop@vita.virginia.gov. A representative from VITA's Application Integration Services office will contact you within two business days to provide form and assist with the completion of the form.

Network Services

8-001 ABC Managed Router and Firewall Form

8-003 Managed Firewall Form

8-004 Site to Site VPN Form

8-007 Enterprise Remote Connectivity Service (ERCS)

8-008 ABC ERCS and Managed Firewall Standard Form

8-009 Third Party Postage Machine Connection

8-090 Wireless Network (new install)

Custom Work Requests (Design & Build)

Select the appropriate requirements document from the below list when using the custom work request process. 

Personal Computing Parts

Exception Request Forms

VCCC Forms